:root {
  --bg: #f3f6fa;
  --surface: #ffffff;
  --surface-soft: #f8fafc;
  --ink: #0d1321;
  --muted: #64748b;
  --line: #dde5ef;
  --red: #da2f36;
  --red-soft: #fff1f2;
  --green: #2f7d45;
  --green-soft: #ecf8ef;
  --amber: #c77822;
  --amber-soft: #fff6df;
  --blue: #2f67c2;
  --blue-soft: #eef5ff;
  --cyan: #1ea7c6;
  --cyan-soft: #e9faff;
  --panel: #ffffff;
  --shadow: 0 18px 45px rgba(21, 32, 56, 0.08);
}

* {
  box-sizing: border-box;
}

html {
  background: var(--bg);
  color: var(--ink);
  font-family:
    Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI",
    sans-serif;
  letter-spacing: 0;
}

body {
  margin: 0;
  min-height: 100vh;
  overflow-x: hidden;
  background:
    radial-gradient(circle at top right, rgba(30, 167, 198, 0.12), transparent 34vw),
    radial-gradient(circle at 14% 4%, rgba(218, 47, 54, 0.06), transparent 28vw),
    linear-gradient(135deg, #f8fafc 0%, #eef3f8 100%);
}

button,
select {
  font: inherit;
}

button {
  cursor: pointer;
}

button:focus-visible,
a:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
[role="button"]:focus-visible,
summary:focus-visible {
  outline: 3px solid rgba(47, 103, 194, 0.42);
  outline-offset: 2px;
}

svg {
  width: 18px;
  height: 18px;
  flex: 0 0 auto;
}

#app {
  display: grid;
  min-height: 100vh;
  grid-template-columns: 203px minmax(0, 1fr);
}

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
  border-right: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.96);
  padding: 18px 10px;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 2px;
}

.brand-with-logo {
  align-items: flex-start;
  flex-direction: column;
  gap: 8px;
}

.brand-logo {
  width: min(84px, 100%);
  height: auto;
  max-height: 46px;
  display: block;
  object-fit: contain;
  object-position: left center;
  border-radius: 8px;
  background: #ffffff;
  padding: 6px;
}

.brand-mark {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--red);
  color: white;
  font-weight: 900;
  font-size: 22px;
}

.brand strong,
.brand span {
  display: block;
}

.brand-copy {
  min-width: 0;
}

.brand strong {
  font-size: 16px;
  line-height: 1.1;
}

.brand span,
.tenant-panel span,
.tenant-panel small,
.eyebrow {
  color: #94a3b8;
  text-transform: uppercase;
  font-size: 10.5px;
  font-weight: 800;
  letter-spacing: 0.13em;
}

.nav {
  display: grid;
  gap: 5px;
}

.nav-group {
  display: grid;
  gap: 4px;
}

.nav-item,
.nav-group-toggle {
  border: 0;
  background: transparent;
  color: #526174;
  min-height: 42px;
  padding: 7px 9px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 750;
  font-size: 13px;
  line-height: 1.15;
  text-align: left;
  width: 100%;
}

.sidebar .nav-item svg,
.sidebar .nav-group-toggle svg {
  width: 16px;
  height: 16px;
}

.nav-item > span,
.nav-group-toggle > span:not(.chevron) {
  flex: 1 1 auto;
  min-width: 0;
  overflow: visible;
  text-overflow: clip;
  white-space: normal;
  overflow-wrap: break-word;
  hyphens: auto;
}

.nav-item:hover,
.nav-group-toggle:hover {
  background: var(--surface-soft);
  color: var(--ink);
}

.nav-item.active,
.nav-group.active > .nav-group-toggle {
  background: var(--ink);
  border: 1px solid var(--ink);
  color: white;
}

.chevron {
  margin-left: auto;
  display: inline-flex;
  flex: 0 0 auto;
  transition: transform 0.18s ease;
}

.chevron svg {
  width: 14px;
  height: 14px;
}

.nav-group.open > .nav-group-toggle .chevron {
  transform: rotate(180deg);
}

.nav-subitems {
  display: none;
  margin-left: 14px;
  padding: 4px 0 4px 7px;
  border-left: 1px solid var(--line);
}

.nav-group.open > .nav-subitems {
  display: grid;
  gap: 4px;
}

.nav-subitems .nav-group-toggle {
  min-height: 34px;
  padding: 6px 7px;
  font-size: 12.5px;
  color: #64748b;
}

.nav-subitems .nav-subitems {
  margin-left: 12px;
  padding-left: 7px;
}

.nav-child {
  min-height: 34px;
  padding: 6px 7px;
  font-size: 12.5px;
  line-height: 1.15;
  color: #64748b;
}

.nav-child.active {
  background: var(--red-soft);
  color: var(--red);
}

.tenant-panel {
  margin-top: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface-soft);
}

.tenant-panel strong {
  display: block;
  margin: 6px 0 7px;
  font-size: 13px;
  line-height: 1.2;
  overflow-wrap: break-word;
}

.tenant-panel small {
  display: block;
  text-transform: none;
  letter-spacing: 0;
  line-height: 1.3;
}

.workspace {
  min-width: 0;
  padding: 0 32px 48px;
  overflow-x: hidden;
  overflow-x: clip;
}

.workspace-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  align-items: start;
}

.workspace-layout.with-action-panel {
  grid-template-columns: minmax(0, 1fr) minmax(320px, 360px);
}

.workspace-layout.with-action-panel.panel-collapsed {
  grid-template-columns: minmax(0, 1fr) 58px;
}

.workspace-main {
  min-width: 0;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 10;
  margin: 0 -32px;
  min-height: 48px;
  padding: 6px 32px;
  background: rgba(255, 255, 255, 0.9);
  backdrop-filter: blur(14px);
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
}

.topbar > div:first-child {
  min-width: 0;
  display: grid;
  gap: 1px;
}

.topbar h1,
.topbar p {
  margin: 0;
}

.topbar h1 {
  font-size: 15px;
  line-height: 1.05;
}

.topbar p {
  color: var(--muted);
  margin-top: 0;
  font-size: 10.5px;
  line-height: 1.1;
  font-weight: 650;
}

.topbar .eyebrow {
  font-size: 8.5px;
  line-height: 1;
  letter-spacing: 0.12em;
}

.top-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex: 0 1 auto;
  min-width: 0;
  max-width: 100%;
  flex-wrap: wrap;
}

.sidebar-brand-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
}

.sidebar-drawer {
  min-height: 0;
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.mobile-header-context,
.mobile-drawer-head,
.mobile-drawer-actions,
.mobile-nav-backdrop {
  display: none;
}

.sidebar .mobile-nav-toggle {
  display: none;
}

.icon-button,
.primary-action,
.danger-action,
.ghost-button,
.full-button,
.action-row button,
.segmented button {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  min-height: 40px;
  padding: 0 12px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font-weight: 800;
}

.icon-button {
  width: 42px;
  padding: 0;
}

.primary-action {
  background: var(--red);
  border-color: var(--red);
  color: white;
  white-space: nowrap;
}

.danger-action {
  background: #fff1f2;
  border-color: #fecdd3;
  color: #be123c;
  white-space: nowrap;
}

.topbar .top-sales-action {
  min-height: 32px;
  height: 32px;
  padding: 0 10px;
  gap: 6px;
  border-radius: 8px;
  font-size: 12px;
  line-height: 1;
}

.topbar .top-sales-action svg {
  width: 14px;
  height: 14px;
}

.role-switcher,
.language-switcher,
.session-pill {
  min-height: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  gap: 6px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  padding: 0 6px;
  min-width: 0;
}

.session-pill {
  gap: 8px;
  padding: 0 8px;
}

.session-pill span {
  max-width: 138px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 12px;
  font-weight: 850;
}

.session-pill button {
  border: 0;
  background: transparent;
  color: var(--muted);
  padding: 0;
  font-size: 11px;
  font-weight: 850;
}

.session-pill button:hover {
  color: var(--red);
}

.role-switcher span,
.language-switcher span {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
  color: var(--muted);
  font-weight: 800;
}

.role-switcher select,
.language-switcher select {
  min-width: 0;
  height: 26px;
  border: 0;
  color: var(--ink);
  background: transparent;
  font-weight: 850;
  font-size: 12px;
  line-height: 26px;
  padding: 0 2px;
  appearance: none;
  -webkit-appearance: none;
}

.role-switcher select {
  width: clamp(92px, 10vw, 142px);
}

.language-switcher select {
  width: 38px;
}

.toast {
  margin-top: 18px;
  border: 1px solid #b9e9c5;
  border-radius: 8px;
  background: var(--green-soft);
  color: var(--green);
  padding: 12px 14px;
  font-weight: 850;
}

.login-screen {
  grid-column: 1 / -1;
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 36px;
}

.login-card {
  width: min(980px, 100%);
  border: 1px solid var(--line);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
  padding: 28px;
  display: grid;
  gap: 24px;
}

.login-brand {
  display: flex;
  align-items: center;
  gap: 14px;
}

.login-brand .brand-logo {
  width: 112px;
  max-height: 60px;
}

.login-brand span,
.login-copy p,
.profile-login-card small {
  color: var(--muted);
  font-weight: 700;
}

.login-brand strong {
  display: block;
  font-size: 26px;
  line-height: 1;
}

.login-copy h1 {
  margin: 8px 0 8px;
  font-size: clamp(32px, 5vw, 56px);
  line-height: 0.98;
}

.login-copy p {
  margin: 0;
  max-width: 680px;
  font-size: 16px;
  line-height: 1.5;
}

.login-form {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) minmax(180px, 0.8fr) auto;
  gap: 12px;
  align-items: end;
  max-width: 860px;
}

.login-form label {
  display: grid;
  gap: 7px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.login-form input {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 12px 13px;
  font: inherit;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: none;
}

.login-form .primary-action {
  min-height: 45px;
  white-space: nowrap;
}

.login-error {
  width: fit-content;
  max-width: 680px;
  border: 1px solid #fecaca;
  border-radius: 8px;
  background: #fff1f2;
  color: var(--red);
  padding: 10px 12px;
  font-weight: 900;
}

.demo-login-section {
  display: grid;
  gap: 10px;
  border-top: 1px solid var(--line);
  padding-top: 18px;
}

.demo-login-section p {
  margin: 0;
  color: var(--muted);
  font-weight: 750;
}

.profile-login-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 12px;
}

.profile-login-card {
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--surface);
  padding: 16px;
  text-align: left;
  display: grid;
  gap: 8px;
}

.profile-login-card:hover {
  border-color: var(--red);
  box-shadow: 0 14px 30px rgba(21, 32, 56, 0.08);
  transform: translateY(-1px);
}

.profile-login-card span {
  color: #94a3b8;
  text-transform: uppercase;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.12em;
}

.profile-login-card strong {
  font-size: 18px;
  line-height: 1.15;
}

.hero-band {
  margin-top: 20px;
  display: grid;
  grid-template-columns: minmax(300px, 1.15fr) minmax(420px, 0.85fr);
  gap: 16px;
  align-items: stretch;
}

.hero-copy {
  padding: 22px;
  min-height: 154px;
  border-radius: 8px;
  background: linear-gradient(135deg, #ffffff 0%, #eef8fb 48%, #f8fafc 100%);
  color: var(--ink);
  border: 1px solid var(--line);
  box-shadow: var(--shadow);
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.hero-copy h2 {
  margin: 10px 0 0;
  font-size: 30px;
  line-height: 1.08;
  max-width: 820px;
}

.hero-copy p {
  margin: 0;
  color: var(--muted);
  max-width: 720px;
  font-size: 16px;
  line-height: 1.55;
}

.today-date-pill {
  width: fit-content;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-top: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 8px 11px;
  font-weight: 850;
}

.today-date-pill svg {
  width: 17px;
  height: 17px;
}

.today-date-pill span {
  color: #aebbd0;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  font-size: 11px;
}

.today-date-pill strong {
  color: var(--ink);
}

.hero-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.today-decision-bar {
  margin-top: 16px;
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(130px, 0.8fr);
  gap: 10px;
  align-items: stretch;
}

.today-decision-bar > div {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.78);
  padding: 10px 12px;
  display: grid;
  gap: 3px;
}

.today-decision-bar span {
  color: #94a3b8;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.today-decision-bar strong {
  color: var(--ink);
  font-size: 13px;
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.today-decision-bar button {
  min-height: 50px;
  align-self: stretch;
  grid-column: 1 / -1;
}

.today-decision-detail strong {
  font-size: 12px;
}

.import-preview-summary {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 10px;
}

.import-preview-summary span,
.data-provenance {
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 3px 7px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 800;
}

.operating-loop {
  margin-top: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 12px;
}

.operating-loop .section-mini-head p {
  margin: 6px 0 0;
  color: var(--muted);
  font-weight: 650;
  line-height: 1.45;
}

.loop-steps {
  margin-top: 0;
  display: grid;
  grid-template-columns: repeat(5, minmax(110px, 1fr));
  gap: 8px;
}

.loop-step {
  min-height: 78px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 10px;
  text-align: left;
  display: grid;
  gap: 6px;
  align-content: start;
  cursor: pointer;
}

.loop-step span {
  width: 24px;
  height: 24px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  background: white;
  color: var(--ink);
  font-size: 12px;
  font-weight: 900;
}

.loop-step strong {
  color: var(--ink);
  font-size: 13px;
  line-height: 1.15;
}

.loop-step small {
  color: var(--muted);
  font-weight: 750;
  line-height: 1.25;
}

.loop-step.good {
  border-color: #b9e9c5;
  background: var(--green-soft);
}

.loop-step.attention {
  border-color: #f5d68b;
  background: var(--amber-soft);
}

.loop-step.action {
  border-color: #ffc7ca;
  background: var(--red-soft);
}

#today-priorities,
#today-actions {
  scroll-margin-top: 88px;
}

.truth-strip {
  margin-top: 14px;
  display: grid;
  grid-template-columns: repeat(3, minmax(220px, 1fr));
  gap: 12px;
}

.truth-strip div,
.command-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.truth-strip div {
  padding: 14px 16px;
}

.truth-strip span,
.command-panel > .eyebrow {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 950;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.truth-strip strong {
  display: block;
  margin-top: 6px;
  color: var(--ink);
  font-size: 15px;
  line-height: 1.3;
}

.command-center {
  margin-top: 20px;
}

.command-center .section-heading {
  align-items: center;
  gap: 12px;
}

.command-grid {
  display: grid;
  grid-template-columns: minmax(280px, 0.78fr) minmax(460px, 1.22fr);
  gap: 16px;
  align-items: start;
}

.command-panel {
  padding: 16px;
  display: grid;
  gap: 10px;
  align-content: start;
  min-height: 0;
}

.shop-risk-row,
.agent-action-row {
  display: grid;
  gap: 10px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--surface);
}

.shop-risk-row {
  grid-template-columns: minmax(92px, 0.68fr) minmax(118px, 0.78fr) minmax(140px, 1fr);
  min-height: 66px;
}

.agent-action-row {
  grid-template-columns: minmax(112px, 0.55fr) minmax(0, 1.3fr) minmax(92px, 0.5fr);
  min-height: 70px;
}

.shop-risk-row > *,
.agent-action-row > * {
  min-width: 0;
  overflow-wrap: anywhere;
}

.shop-risk-row strong,
.agent-action-row strong {
  color: var(--ink);
  font-size: 13px;
  font-weight: 950;
  line-height: 1.15;
}

.shop-risk-row span,
.agent-action-row span {
  color: #263246;
  font-size: 13px;
  font-weight: 900;
  line-height: 1.18;
}

.shop-risk-row small,
.agent-action-row small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  line-height: 1.25;
}

.command-center .action-row {
  gap: 8px;
}

.command-center .action-row button {
  min-height: 34px;
  padding: 7px 12px;
  font-size: 13px;
  line-height: 1.15;
}

.shop-risk-row.good,
.agent-action-row.good {
  border-color: #b9e9c5;
  background: var(--surface);
}

.shop-risk-row.action,
.agent-action-row.action {
  border-color: #ffc7ca;
  background: var(--surface);
}

.shop-risk-row.attention,
.agent-action-row.attention {
  border-color: #f5d68b;
  background: var(--surface);
}

.communication-panel {
  margin-top: 20px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 16px;
}

.communication-panel .section-heading {
  margin-bottom: 12px;
}

.manager-communication-panel > summary {
  min-height: 42px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  cursor: pointer;
  list-style: none;
}

.manager-communication-panel > summary::-webkit-details-marker {
  display: none;
}

.communication-manager-body {
  margin-top: 14px;
}

.communication-manager-grid {
  display: grid;
  grid-template-columns: minmax(340px, 0.78fr) minmax(420px, 1.22fr);
  gap: 14px;
  align-items: start;
}

.communication-list {
  display: grid;
  gap: 10px;
}

.communication-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 12px;
}

.communication-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 10.5px;
  font-weight: 900;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.communication-form .wide,
.communication-form button {
  grid-column: 1 / -1;
}

.communication-form input,
.communication-form select,
.communication-form textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: white;
  color: var(--ink);
  padding: 10px 12px;
  font: inherit;
  font-weight: 750;
  text-transform: none;
  letter-spacing: 0;
}

.communication-form textarea {
  min-height: 94px;
  resize: vertical;
}

.communication-card {
  display: grid;
  gap: 10px;
  border: 1px solid var(--line);
  border-left: 5px solid var(--blue);
  border-radius: 8px;
  background: white;
  padding: 12px 14px;
}

.communication-card.important {
  border-left-color: var(--amber);
}

.communication-card.critical {
  border-left-color: var(--red);
}

.communication-priority {
  display: inline-flex;
  width: fit-content;
  margin-bottom: 7px;
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 4px 8px;
  background: var(--surface-soft);
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
}

.communication-card strong {
  display: block;
  color: var(--ink);
  font-size: 16px;
  line-height: 1.2;
}

.communication-card p {
  margin: 6px 0 0;
  color: #4b5a70;
  font-size: 13px;
  font-weight: 750;
  line-height: 1.45;
}

.communication-card footer {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
}

.communication-card footer span {
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 4px 8px;
  background: var(--surface-soft);
}

.communication-card footer button {
  margin-left: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: white;
  color: var(--muted);
  padding: 7px 10px;
  font-weight: 900;
}

.communication-card footer button:hover {
  border-color: rgba(218, 47, 54, 0.26);
  background: var(--red-soft);
  color: var(--red);
}

.simple-agent-communication {
  padding: 0;
  border: 0;
  background: transparent;
  box-shadow: none;
}

.agent-simple-communication {
  border-left-width: 4px;
  padding: 16px 18px;
}

.agent-simple-communication strong {
  font-size: 18px;
  letter-spacing: 0;
}

.agent-simple-communication p {
  margin-top: 8px;
  color: #526174;
  font-size: 15px;
  font-weight: 760;
  line-height: 1.45;
}

.agent-simple-communication footer,
.agent-simple-communication .communication-priority {
  display: none;
}

.right-action-panel {
  position: sticky;
  top: 94px;
  max-height: calc(100vh - 118px);
  overflow-y: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: linear-gradient(180deg, #ffffff, #f8fafc);
  box-shadow: var(--shadow);
  padding: 18px;
  display: grid;
  gap: 18px;
}

.right-action-panel.is-collapsed {
  width: 58px;
  min-height: 220px;
  padding: 8px;
  overflow: visible;
  justify-items: center;
  align-content: start;
}

.action-panel-toggle,
.action-panel-rail {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  box-shadow: 0 10px 24px rgba(21, 32, 56, 0.07);
  display: inline-grid;
  place-items: center;
}

.action-panel-toggle {
  position: absolute;
  top: 14px;
  right: 14px;
  width: 34px;
  height: 34px;
  z-index: 1;
}

.action-panel-toggle:hover,
.action-panel-rail:hover {
  border-color: rgba(218, 47, 54, 0.28);
  background: var(--red-soft);
  color: var(--red);
}

.action-panel-rail {
  width: 42px;
  min-height: 184px;
  padding: 10px 6px;
  gap: 10px;
}

.action-panel-rail span {
  writing-mode: vertical-rl;
  transform: rotate(180deg);
  color: inherit;
  font-size: 11px;
  font-weight: 950;
  letter-spacing: 0.16em;
  text-transform: uppercase;
}

.panel-head h2 {
  margin: 6px 0 6px;
  font-size: 20px;
}

.panel-head {
  padding-right: 42px;
}

.panel-head p {
  margin: 0;
  color: var(--muted);
  font-weight: 700;
  line-height: 1.45;
}

.panel-actions,
.panel-section {
  display: grid;
  gap: 10px;
}

.panel-reco {
  border: 1px solid var(--line);
  border-left: 4px solid var(--amber);
  border-radius: 8px;
  background: var(--surface);
  padding: 12px;
}

.panel-reco.high,
.panel-reco.critical {
  border-left-color: var(--red);
}

.panel-reco.low {
  border-left-color: var(--blue);
}

.panel-reco-top {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) auto;
  gap: 8px;
  align-items: start;
}

.panel-reco-top span {
  width: 26px;
  height: 26px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  background: var(--cyan-soft);
  color: var(--cyan);
  font-weight: 950;
}

.panel-reco-top strong {
  color: var(--ink);
  line-height: 1.25;
}

.panel-reco-top em {
  color: var(--muted);
  font-style: normal;
  font-weight: 900;
}

.panel-reco dl {
  margin: 12px 0 0;
  display: grid;
  gap: 8px;
}

.panel-reco dl div {
  display: grid;
  gap: 3px;
}

.panel-reco dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 950;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.panel-reco dd {
  margin: 0;
  color: #405069;
  font-size: 13px;
  line-height: 1.35;
  font-weight: 700;
}

.panel-reco-actions {
  margin-top: 12px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
}

.panel-reco-actions button,
.panel-section-head button,
.panel-mini-row {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  min-height: 34px;
  font-size: 12px;
  font-weight: 850;
}

.panel-reco-actions button {
  padding: 6px;
  line-height: 1.18;
  white-space: normal;
}

.panel-section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.panel-section-head strong {
  color: var(--ink);
  font-size: 14px;
}

.panel-mini-row {
  width: 100%;
  padding: 10px;
  display: grid;
  gap: 4px;
  text-align: left;
}

.panel-mini-row span {
  color: var(--ink);
  font-weight: 900;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.panel-mini-row small {
  color: var(--muted);
  font-weight: 750;
}

.panel-empty {
  border: 1px dashed var(--line);
  border-radius: 8px;
  color: var(--muted);
  padding: 12px;
  font-weight: 800;
}

.panel-quick-actions {
  display: grid;
  grid-template-columns: 1fr;
  gap: 8px;
}

.summary-tile,
.metric-card,
.kpi-card,
.matrix-card,
.live-entry-panel,
.control-panel,
.import-panel,
.admin-form,
.entity-card,
.priority-item,
.risk-row,
.recommendation,
.presence-shop,
.coaching-card,
.task-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.summary-tile,
.metric-card,
.kpi-card,
.matrix-card,
.live-entry-panel,
.control-panel,
.import-panel,
.admin-form,
.entity-card,
.priority-item,
.risk-row,
.recommendation,
.presence-shop,
.coaching-card,
.task-card,
.crm-panel,
.crm-table-card,
.crm-create-form,
.crm-detail-panel,
.dream-card,
.dream-modal,
.planning-week-hero,
.planning-week-table,
.agent-month-panel,
.live-agent-card,
.brief-panel,
.timeline-row,
.workday-card,
.shop-detail-band {
  background: var(--surface);
  border-color: var(--line);
  color: var(--ink);
}

.summary-tile {
  padding: 18px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  min-height: 82px;
}

.control-panel-empty {
  padding: 16px;
  align-items: center;
}

.summary-tile span,
.metric-card span,
.entity-card p,
.priority-item p,
.risk-row span,
.task-card span {
  color: var(--muted);
  font-weight: 700;
}

.summary-tile strong {
  font-size: 30px;
  line-height: 1;
}

.summary-tile.good {
  border-color: #b9e9c5;
  background: var(--green-soft);
}

.summary-tile.attention {
  border-color: #f5d68b;
  background: var(--amber-soft);
}

.summary-tile.action {
  border-color: #ffc7ca;
  background: var(--red-soft);
}

.summary-tile-neutral-bg.summary-tile.good,
.summary-tile-neutral-bg.summary-tile.attention,
.summary-tile-neutral-bg.summary-tile.action {
  background: var(--surface);
}

.summary-tile.good,
.summary-tile.attention,
.summary-tile.action,
.loop-step.good,
.loop-step.attention,
.loop-step.action,
.shop-risk-row.good,
.shop-risk-row.attention,
.shop-risk-row.action,
.agent-action-row.good,
.agent-action-row.attention,
.agent-action-row.action {
  color: var(--ink);
}

.loop-step,
.priority-index,
.owner,
.avatar,
.shop-symbol,
.entity-meta span,
.skill-row span,
.truth-strip div,
.crm-detail-avatar,
.dream-stat,
.agent-daily-summary,
.agent-month-total th,
.agent-month-total td,
.preview-list article {
  background: var(--surface-soft);
  color: var(--ink);
}

input,
textarea,
select {
  color: var(--ink);
}

input,
textarea,
select,
.planning-cell-select,
.planning-time-inputs input,
.planning-note-input {
  border-color: var(--line);
  background: var(--surface);
}

input::placeholder,
textarea::placeholder {
  color: #6f7e93;
}

.content-grid {
  margin-top: 28px;
  display: grid;
  gap: 24px;
}

.two-one {
  grid-template-columns: minmax(0, 1.55fr) minmax(320px, 0.8fr);
}

.content-grid.four {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.today-agent-kpis {
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.simple-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
}

.simple-row:last-child {
  border-bottom: 0;
}

.simple-row strong,
.simple-row span {
  min-width: 0;
  overflow-wrap: anywhere;
  line-height: 1.2;
}

.simple-row span {
  color: var(--muted);
  font-weight: 850;
  text-align: right;
}

.section-heading,
.page-title {
  margin-top: 24px;
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 18px;
}

.section-heading h2,
.page-title h2 {
  margin: 3px 0 0;
  font-size: 22px;
}

.page-title {
  align-items: start;
  flex-direction: column;
  max-width: 920px;
}

.page-title p {
  margin: 0;
  color: var(--muted);
  font-weight: 650;
  line-height: 1.55;
}

.compact-page-title {
  max-width: none;
  flex-direction: row;
  align-items: center;
}

.compact-page-title h2 {
  margin: 0;
  font-size: 23px;
}

.page-title-with-action {
  max-width: none;
  flex-direction: row;
  align-items: flex-start;
}

.page-title-with-action > div {
  max-width: 920px;
  min-width: 0;
}

.page-title-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  flex-wrap: wrap;
}

.period-month-control {
  min-width: 190px;
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.period-month-control select {
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 0 34px 0 12px;
  font-size: 13px;
  font-weight: 850;
  letter-spacing: 0;
  text-transform: none;
}

.export-situation-button svg {
  width: 16px;
  height: 16px;
}

.kpi-export-menu {
  position: relative;
}

.kpi-export-menu > summary {
  min-height: 42px;
  cursor: pointer;
  list-style: none;
  white-space: nowrap;
}

.kpi-export-menu > summary::-webkit-details-marker {
  display: none;
}

.kpi-export-popover {
  position: absolute;
  z-index: 30;
  top: calc(100% + 8px);
  right: 0;
  width: min(310px, calc(100vw - 32px));
  padding: 7px;
  display: grid;
  gap: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: 0 18px 46px rgba(15, 23, 42, 0.16);
}

.kpi-export-option {
  width: 100%;
  min-height: 44px;
  padding: 8px 10px;
  display: flex;
  align-items: center;
  gap: 10px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--ink);
  text-align: left;
  cursor: pointer;
}

.kpi-export-option:hover {
  background: var(--surface-soft);
}

.kpi-export-option svg {
  width: 16px;
  height: 16px;
  flex: 0 0 auto;
  color: var(--accent);
}

.kpi-export-option strong {
  display: block;
  font-size: 12px;
  line-height: 1.25;
}

.final-sprint-export-button,
.team-briefing-export-button {
  min-height: 42px;
  gap: 8px;
}

.final-sprint-export-button[disabled],
.team-briefing-export-button[disabled] {
  cursor: not-allowed;
  opacity: 0.48;
  filter: saturate(0.55);
}

.final-sprint-export-button[aria-busy="true"] svg,
.team-briefing-export-button[aria-busy="true"] svg {
  animation: final-sprint-export-pulse 0.9s ease-in-out infinite alternate;
}

@keyframes final-sprint-export-pulse {
  from {
    opacity: 0.35;
  }

  to {
    opacity: 1;
  }
}

.priority-list,
.risk-list,
.action-stack,
.presence-list {
  display: grid;
  gap: 12px;
}

.priority-item {
  padding: 16px;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
}

.priority-index {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--surface-soft);
  color: var(--ink);
  font-weight: 900;
}

.priority-item h3,
.recommendation h3,
.entity-card h3,
.task-card strong {
  margin: 0;
}

.recommendation-details > summary {
  cursor: pointer;
  list-style: none;
}

.recommendation-details > summary::-webkit-details-marker {
  display: none;
}

.recommendation-details > summary::after {
  content: "+";
  position: absolute;
  right: 14px;
  bottom: 12px;
  color: var(--muted);
  font-size: 18px;
  font-weight: 900;
}

.recommendation-details[open] > summary::after {
  content: "−";
}

.recommendation-details > summary {
  position: relative;
  padding-right: 26px;
}

.recommendation-signal {
  margin: 6px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.recommendation-body {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.priority-item p {
  margin: 4px 0 0;
  line-height: 1.35;
}

.urgency,
.owner,
.badge {
  border-radius: 999px;
  padding: 6px 10px;
  font-size: 12px;
  font-weight: 900;
  white-space: nowrap;
}

.critical .urgency,
.high .urgency,
.recommendation.critical,
.task-card.critical {
  border-color: #ffc7ca;
}

.urgency {
  color: var(--red);
  background: var(--red-soft);
}

.risk-row {
  padding: 14px;
  display: grid;
  grid-template-columns: minmax(80px, 1fr) minmax(100px, 1fr) auto;
  gap: 10px;
  align-items: center;
}

.risk-row strong,
.risk-row span {
  display: block;
  min-width: 0;
}

.progress-wrap {
  height: 10px;
  border-radius: 999px;
  background: #eef2f7;
  overflow: hidden;
}

.progress-fill {
  height: 100%;
  max-width: 100%;
  border-radius: inherit;
}

.progress-fill.good,
.status-good {
  background: var(--green);
  color: var(--green);
}

.progress-fill.attention,
.status-attention {
  background: var(--amber);
  color: var(--amber);
}

.progress-fill.action,
.status-action {
  background: var(--red);
  color: var(--red);
}

.progress-fill.opportunity,
.status-opportunity {
  background: var(--blue);
  color: var(--blue);
}

.progress-fill.neutral {
  background: #cbd5e1;
}

.badge {
  border: 1px solid currentColor;
  background: var(--surface);
}

.status-good {
  background: var(--green-soft);
}

.status-attention {
  background: var(--amber-soft);
}

.status-action {
  background: var(--red-soft);
}

.status-opportunity {
  background: var(--blue-soft);
}

.status-neutral {
  color: var(--muted);
}

.segmented {
  display: flex;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  padding: 3px;
}

.segmented button {
  border: 0;
  min-height: 34px;
  background: transparent;
}

.segmented button.active {
  background: var(--ink);
  color: white;
}

.card-grid {
  margin-top: 14px;
  display: grid;
  gap: 16px;
}

.agent-grid {
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.shop-grid {
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
}

.shop-detail-section {
  margin-top: 28px;
}

.shop-detail-section + .shop-detail-section {
  padding-top: 22px;
  border-top: 1px solid var(--line);
}

.shop-detail-band {
  margin-top: 12px;
  display: grid;
  grid-template-columns: minmax(220px, 0.5fr) minmax(0, 1fr);
  gap: 16px;
  align-items: center;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: linear-gradient(135deg, #f8fafc, #ffffff);
}

.shop-detail-band span {
  display: block;
  color: #93a0b4;
  text-transform: uppercase;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0.12em;
}

.shop-detail-band strong {
  display: block;
  margin-top: 6px;
  font-size: 24px;
}

.shop-detail-band p {
  margin: 0;
  color: var(--muted);
  font-weight: 800;
}

.entity-card {
  padding: 18px;
  min-height: 260px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.entity-top {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
}

.entity-top p {
  margin: 4px 0 0;
}

.avatar,
.shop-symbol {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  font-weight: 900;
}

.avatar {
  color: var(--red);
  background: var(--red-soft);
}

.shop-symbol {
  color: var(--blue);
  background: var(--blue-soft);
}

.entity-meta,
.skill-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.entity-meta span,
.skill-row span {
  border-radius: 999px;
  background: var(--surface-soft);
  color: #526174;
  padding: 7px 10px;
  font-size: 12px;
  font-weight: 850;
}

.skill-row span {
  background: #f7f2ea;
  color: #7b5425;
}

.dream-team-grid {
  margin-top: 20px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 18px;
  align-items: stretch;
}

.dream-tabs {
  margin-top: 16px;
  width: fit-content;
}

.dream-shop-grid {
  margin-top: 20px;
  display: grid;
  grid-template-columns: repeat(2, minmax(360px, 1fr));
  gap: 18px;
  align-items: stretch;
}

.dream-card {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.dream-summary {
  min-height: 100%;
}

.dream-summary .dream-hero {
  min-height: 180px;
  padding: 104px 22px 20px;
}

.dream-summary .dream-avatar {
  left: 22px;
  top: 22px;
  width: 78px;
  height: 78px;
  font-size: 26px;
}

.dream-summary .dream-title span {
  font-size: 11px;
  letter-spacing: 0.15em;
}

.dream-summary .dream-title h3 {
  font-size: 24px;
  line-height: 1.08;
}

.dream-summary .dream-title p {
  font-size: 14px;
  line-height: 1.18;
}

.dream-clickable {
  cursor: pointer;
  transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

.dream-clickable:hover,
.dream-clickable:focus-visible {
  border-color: #c9d8ee;
  box-shadow: 0 18px 36px rgba(15, 23, 42, 0.12);
  transform: translateY(-1px);
  outline: none;
}

.dream-full {
  box-shadow: none;
}

.dream-hero {
  min-height: 138px;
  position: relative;
  padding: 24px 104px 22px 140px;
  color: white;
  background: linear-gradient(115deg, #15101a 0%, #da2f36 50%, #2f67c2 100%);
}

.dream-card.shop-conthey .dream-hero {
  background: linear-gradient(115deg, #0d1321 0%, #2f67c2 46%, #2f7d45 100%);
}

.dream-avatar {
  position: absolute;
  left: 24px;
  top: 24px;
  width: 92px;
  height: 92px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: white;
  color: var(--ink);
  box-shadow: 0 14px 28px rgba(15, 23, 42, 0.16);
  font-size: 30px;
  font-weight: 950;
}

.dream-avatar-photo {
  overflow: hidden;
  background: #f8fafc;
  padding: 0;
}

.dream-avatar-photo img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.dream-title span {
  display: block;
  color: rgba(255, 255, 255, 0.8);
  text-transform: uppercase;
  letter-spacing: 0.18em;
  font-size: 12px;
  line-height: 1.25;
  font-weight: 900;
  overflow-wrap: break-word;
}

.dream-title {
  min-width: 0;
  max-width: 100%;
}

.dream-title h3 {
  margin: 7px 0 0;
  font-size: 25px;
  line-height: 1.08;
  overflow-wrap: break-word;
}

.dream-title p {
  margin: 9px 0 0;
  color: rgba(255, 255, 255, 0.84);
  font-weight: 850;
  line-height: 1.15;
  overflow-wrap: break-word;
}

.dream-actions {
  position: absolute;
  top: 22px;
  right: 22px;
  display: flex;
  gap: 8px;
}

.dream-actions button {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.15);
  color: white;
}

.dream-body {
  padding: 74px 24px 22px;
  display: grid;
  gap: 20px;
}

.dream-summary .dream-body {
  padding-top: 24px;
}

.dream-shop-card .dream-body {
  padding-top: 44px;
}

.dream-stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.dream-stats div {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 14px;
}

.dream-stats span,
.dream-contact span,
.dream-chip-block > span,
.dream-next span,
.dream-shop-team > span,
.dream-shop-signal span {
  color: #94a3b8;
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 12px;
  font-weight: 900;
}

.dream-stats strong {
  display: block;
  margin-top: 8px;
  font-size: 20px;
}

.dream-contact {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.dream-contact div {
  min-width: 0;
}

.dream-contact span {
  display: flex;
  align-items: center;
  gap: 7px;
}

.dream-contact strong {
  display: block;
  margin-top: 8px;
  color: #334155;
  overflow-wrap: anywhere;
}

.dream-coverage {
  display: grid;
  gap: 10px;
}

.dream-coverage > div:first-child,
.dream-skillwill,
.dream-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
}

.dream-coverage b {
  color: #64748b;
}

.dream-skillwill {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 12px 14px;
}

.dream-skillwill span {
  color: var(--muted);
  font-weight: 850;
}

.dream-skillwill strong {
  color: var(--ink);
  margin-left: 4px;
}

.dream-shop-signal {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.dream-shop-signal div {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 13px;
  background: #fbfcfe;
}

.dream-shop-signal strong {
  display: block;
  margin-top: 8px;
  font-size: 21px;
}

.dream-shop-team {
  display: grid;
  gap: 10px;
}

.dream-shop-team > div {
  display: grid;
  gap: 9px;
}

.dream-shop-team article {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface-soft);
}

.dream-shop-team article > b {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: white;
  color: var(--ink);
  box-shadow: inset 0 0 0 1px var(--line);
  font-weight: 950;
}

.dream-shop-team strong,
.dream-shop-team small {
  display: block;
}

.dream-shop-team small {
  margin-top: 2px;
  color: var(--muted);
  font-weight: 800;
}

.dream-shop-team em {
  color: #64748b;
  font-style: normal;
  font-weight: 950;
}

.dream-chip-block {
  display: grid;
  gap: 10px;
}

.dream-chip-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.dream-chip-list b {
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-soft);
  color: #334155;
  padding: 7px 10px;
  font-size: 13px;
}

.dream-chip-list.role b,
.dream-chip-list.spoc b {
  border-color: #bfdbfe;
  background: #eff6ff;
  color: #2b57c4;
}

.dream-card.shop-conthey .dream-chip-list.role b,
.dream-card.shop-conthey .dream-chip-list.spoc b {
  border-color: #bbf7d0;
  background: #f0fdf4;
  color: #16783a;
}

.dream-next {
  border-top: 1px solid var(--line);
  padding-top: 16px;
}

.dream-next p,
.dream-notes p,
.dream-summary-hint {
  margin: 7px 0 0;
  color: #334155;
  line-height: 1.45;
  font-weight: 760;
}

.dream-summary-hint {
  border-top: 1px solid var(--line);
  padding-top: 14px;
  color: var(--muted);
  font-size: 13px;
}

.dream-notes {
  border-top: 1px solid var(--line);
  padding-top: 16px;
}

.dream-notes span {
  color: #94a3b8;
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 12px;
  font-weight: 900;
}

.dream-footer {
  border-top: 1px solid var(--line);
  padding-top: 16px;
}

.dream-footer strong,
.dream-footer span {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 900;
}

.dream-footer strong {
  color: #334155;
}

.dream-footer span {
  border: 1px solid #ffc7ca;
  border-radius: 999px;
  background: var(--red-soft);
  color: var(--red);
  padding: 7px 10px;
}

.dream-modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 100;
  display: grid;
  place-items: start center;
  padding: 28px;
  overflow-y: auto;
  background: rgba(15, 23, 42, 0.46);
  backdrop-filter: blur(4px);
}

.dream-modal-panel {
  width: min(980px, 100%);
  max-height: calc(100vh - 56px);
  overflow-y: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: 0 26px 70px rgba(15, 23, 42, 0.22);
}

.dream-modal-top {
  position: sticky;
  top: 0;
  z-index: 2;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 18px 22px;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.96);
}

.dream-modal-top h2 {
  margin: 4px 0 0;
}

.dream-modal-actions {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}

.dream-view-panel .dream-card {
  border: 0;
  border-radius: 0;
}

.dream-edit-form {
  padding: 22px;
}

.dream-edit-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 14px;
}

.dream-edit-form label {
  display: grid;
  gap: 7px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 12px;
  font-weight: 900;
}

.dream-edit-form input,
.dream-edit-form select,
.dream-edit-form textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 11px 12px;
  font: inherit;
  font-weight: 760;
  text-transform: none;
  letter-spacing: 0;
}

.dream-edit-form textarea {
  resize: vertical;
}

.dream-token-picker {
  display: grid;
  gap: 10px;
}

.dream-token-picker > span {
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 12px;
  font-weight: 900;
}

.dream-token-options {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.dream-token-option {
  min-height: 36px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface);
  color: #475569;
  padding: 8px 12px;
  font: inherit;
  font-size: 13px;
  font-weight: 850;
  cursor: pointer;
  transition: border-color 160ms ease, background 160ms ease, color 160ms ease, box-shadow 160ms ease;
}

.dream-token-option:hover {
  border-color: #cbd5e1;
  background: #f8fafc;
}

.dream-token-option.selected {
  border-color: #bfdbfe;
  background: #eff6ff;
  color: #2b57c4;
  box-shadow: inset 0 0 0 1px rgba(43, 87, 196, 0.08);
}

.dream-card.shop-conthey .dream-token-option.selected {
  border-color: #bbf7d0;
  background: #f0fdf4;
  color: #16783a;
}

.dream-token-add-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
}

.dream-token-add-row .ghost-button {
  min-height: 42px;
  white-space: nowrap;
}

.dream-edit-form .checkbox-field {
  display: flex;
  align-items: center;
  gap: 10px;
  text-transform: none;
  letter-spacing: 0;
  font-size: 14px;
}

.dream-edit-form .checkbox-field input {
  width: 18px;
  height: 18px;
}

.dream-team-picker {
  display: grid;
  gap: 10px;
}

.dream-team-picker > span {
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 12px;
  font-weight: 900;
}

.dream-team-picker > div {
  display: grid;
  grid-template-columns: repeat(2, minmax(180px, 1fr));
  gap: 10px;
}

.dream-team-picker label {
  min-height: 54px;
  display: grid;
  grid-template-columns: auto 1fr;
  column-gap: 9px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface);
  text-transform: none;
  letter-spacing: 0;
}

.dream-team-picker input {
  width: 18px;
  height: 18px;
  grid-row: span 2;
}

.dream-team-picker strong,
.dream-team-picker small {
  min-width: 0;
}

.dream-team-picker small {
  color: var(--muted);
  font-weight: 800;
}

.dream-edit-actions {
  margin-top: 18px;
  display: flex;
  justify-content: flex-end;
  gap: 10px;
}

.mini-insight,
.shop-signal {
  margin-top: auto;
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.mini-insight p,
.shop-signal p {
  margin: 6px 0 0;
  line-height: 1.45;
}

.full-button {
  width: 100%;
  justify-content: flex-start;
  text-align: left;
  min-height: 46px;
}

.recommendation {
  padding: 18px;
  border-left: 5px solid var(--amber);
}

.recommendation.high,
.recommendation.critical {
  border-left-color: var(--red);
}

.recommendation.low {
  border-left-color: var(--blue);
}

.recommendation-head {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 18px;
}

.owner {
  background: var(--surface-soft);
  color: #526174;
}

.recommendation-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 6px 0 8px;
}

.recommendation-badges span,
.recommendation-status-pill {
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #f8fafc;
  color: #617087;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.08em;
  padding: 4px 8px;
  text-transform: uppercase;
}

.recommendation-status-pill {
  color: var(--red);
  background: var(--red-soft);
  border-color: #ffd6d9;
}

.recommendation dl {
  margin: 16px 0 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.recommendation dl div {
  display: grid;
  grid-template-columns: 92px minmax(0, 1fr);
  gap: 14px;
}

.recommendation dt {
  color: var(--muted);
  font-weight: 900;
}

.recommendation dd {
  margin: 0;
  color: #263246;
  line-height: 1.45;
  font-weight: 650;
}

.management-intelligence-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0 18px;
}

.management-intelligence-grid section {
  min-width: 0;
  border-bottom: 1px solid var(--line);
  padding: 12px 0;
}

.management-intelligence-grid section > span,
.recommendation-manager-review > label,
.recommendation-feedback-fields label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.management-intelligence-grid p,
.management-intelligence-grid ul {
  margin: 5px 0 0;
  color: #263246;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.45;
}

.management-intelligence-grid ul {
  display: grid;
  gap: 4px;
  padding-left: 18px;
}

.management-intelligence-grid small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 750;
  line-height: 1.4;
}

.management-action-detail {
  grid-column: 1 / -1;
}

.recommendation-manager-review {
  display: grid;
  gap: 10px;
  margin-top: 14px;
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.recommendation-checkpoints {
  display: grid;
  gap: 10px;
  padding-top: 12px;
  border-top: 1px solid var(--border);
}

.recommendation-section-label {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.recommendation-checkpoint-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.recommendation-checkpoint {
  display: grid;
  gap: 8px;
  align-content: start;
  padding: 10px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-soft);
}

.recommendation-checkpoint > div:first-child {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.recommendation-checkpoint small,
.recommendation-checkpoint label {
  color: var(--muted);
  font-size: 11px;
}

.recommendation-checkpoint.completed {
  border-color: rgba(47, 125, 69, 0.3);
  background: var(--green-soft);
}

@media (max-width: 760px) {
  .recommendation-checkpoint-grid {
    grid-template-columns: 1fr;
  }
}

.recommendation-manager-review textarea,
.recommendation-feedback-fields input,
.recommendation-feedback-fields select {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: white;
  color: var(--ink);
  padding: 9px 10px;
  font: inherit;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0;
  line-height: 1.4;
  text-transform: none;
}

.recommendation-manager-review textarea {
  resize: vertical;
}

.recommendation-manager-review > button,
.recommendation-feedback-fields button {
  width: fit-content;
}

.recommendation-feedback-fields {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr)) auto;
  gap: 10px;
  align-items: end;
}

.crm-title {
  max-width: none;
}

.crm-title > div {
  max-width: 900px;
}

.crm-metrics {
  margin-top: 18px;
}

.crm-dashboard-grid {
  margin-top: 18px;
  display: grid;
  grid-template-columns: minmax(0, 1.8fr) minmax(320px, 0.7fr);
  gap: 18px;
  align-items: start;
}

.crm-dashboard-grid.three {
  grid-template-columns: repeat(3, minmax(260px, 1fr));
}

.crm-dashboard-grid.two {
  grid-template-columns: repeat(2, minmax(280px, 1fr));
}

.crm-panel,
.crm-table-card,
.crm-create-form,
.crm-detail-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.crm-panel,
.crm-create-form,
.crm-detail-panel {
  padding: 18px;
}

.crm-wide {
  min-width: 0;
}

.section-mini-head {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 14px;
}

.section-mini-head h3,
.section-mini-head h4 {
  margin: 4px 0 0;
}

.crm-pipeline-grid {
  margin-top: 16px;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.crm-bar-group {
  display: grid;
  gap: 10px;
}

.crm-bar-group h4 {
  margin: 0 0 4px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 950;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.crm-bar-row {
  display: grid;
  grid-template-columns: minmax(110px, 1fr) minmax(120px, 1.4fr) 28px;
  align-items: center;
  gap: 10px;
  color: #405069;
  font-weight: 850;
}

.crm-bar-row span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.crm-insights {
  display: grid;
  gap: 12px;
}

.crm-insights p {
  margin: 0;
  color: #405069;
  line-height: 1.45;
  font-weight: 760;
}

.crm-insights strong {
  color: var(--ink);
}

.crm-compact-list {
  margin-top: 14px;
  display: grid;
  gap: 10px;
}

.crm-compact-list button {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
  padding: 12px;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) auto;
  gap: 8px 10px;
  align-items: center;
  color: var(--ink);
  text-align: left;
}

.crm-compact-list strong,
.crm-compact-list small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.crm-compact-list small {
  grid-column: 2 / 3;
  color: var(--muted);
  font-weight: 760;
}

.crm-compact-list em {
  grid-row: 1 / span 2;
  grid-column: 3 / 4;
  font-style: normal;
}

.crm-view-tabs {
  margin-top: 18px;
  width: fit-content;
  max-width: 100%;
  flex-wrap: wrap;
}

.crm-filter-grid {
  margin-top: 14px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  display: grid;
  grid-template-columns: minmax(220px, 1.4fr) repeat(4, minmax(150px, 1fr));
  gap: 12px;
  box-shadow: var(--shadow);
}

.crm-create-form {
  margin-top: 16px;
}

.crm-form-grid {
  margin-top: 14px;
  display: grid;
  grid-template-columns: repeat(3, minmax(180px, 1fr));
  gap: 12px;
}

.crm-form-grid.detail {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px 12px;
}

.crm-form-grid.detail .wide {
  grid-column: span 2;
}

.crm-detail-form textarea {
  min-height: 96px;
}

.crm-form-grid .wide {
  grid-column: 1 / -1;
}

.crm-workspace {
  margin-top: 18px;
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(420px, 0.75fr);
  gap: 18px;
  align-items: start;
}

.crm-workspace.list-only,
.crm-workspace.detail-open {
  grid-template-columns: minmax(0, 1fr);
}

.crm-table-card {
  overflow: hidden;
}

.crm-table-scroll {
  overflow-x: auto;
}

.crm-table {
  width: 100%;
  min-width: 2430px;
  border-collapse: collapse;
  table-layout: fixed;
}

.crm-col-status { width: 132px; }
.crm-col-intent { width: 96px; }
.crm-col-priority { width: 118px; }
.crm-col-date { width: 138px; }
.crm-col-site { width: 124px; }
.crm-col-client { width: 172px; }
.crm-col-phone { width: 132px; }
.crm-col-email { width: 184px; }
.crm-col-address { width: 192px; }
.crm-col-zip { width: 82px; }
.crm-col-city { width: 122px; }
.crm-col-products { width: 190px; }
.crm-col-offers { width: 190px; }
.crm-col-hardware { width: 132px; }
.crm-col-credit { width: 132px; }
.crm-col-shop { width: 124px; }
.crm-col-agent { width: 146px; }

.crm-table th,
.crm-table td {
  border-bottom: 1px solid #edf1f6;
  max-width: 0;
  overflow: hidden;
  padding: 12px 12px;
  color: #405069;
  font-size: 12.5px;
  font-weight: 820;
  text-align: left;
  text-overflow: ellipsis;
  vertical-align: middle;
  white-space: nowrap;
}

.crm-table thead th {
  color: var(--muted);
  font-size: 10px;
  font-weight: 950;
  letter-spacing: 0.09em;
  line-height: 1.15;
  text-transform: uppercase;
  white-space: normal;
  overflow-wrap: anywhere;
}

.crm-table tr.active td {
  background: #fff8f8;
}

.crm-client-link {
  border: 0;
  background: transparent;
  color: var(--ink);
  padding: 0;
  width: 100%;
  min-width: 0;
  display: inline-grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: center;
  gap: 7px;
  font-weight: 950;
  text-align: left;
}

.crm-client-link strong {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.crm-client-emoji {
  min-width: 16px;
  text-align: center;
}

.crm-pill,
.crm-tag {
  display: inline-flex;
  align-items: center;
  max-width: 100%;
  min-height: 26px;
  border-radius: 999px;
  padding: 4px 9px;
  font-size: 12px;
  font-weight: 900;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.crm-pill.good,
.crm-tag.priority-low {
  background: var(--green-soft);
  color: var(--green);
}

.crm-pill.attention,
.crm-tag.priority-medium {
  background: var(--amber-soft);
  color: var(--amber);
}

.crm-pill.action,
.crm-tag.priority-high {
  background: var(--red-soft);
  color: var(--red);
}

.crm-pill.neutral,
.crm-tag.intent,
.crm-tag.credit {
  background: var(--surface-soft);
  color: #526174;
}

.crm-tag.product {
  background: #eef8f0;
  color: #2f7d45;
}

.crm-tag.offer,
.crm-tag.hardware {
  background: #f7f2ea;
  color: #7b5425;
}

.crm-tag-list,
.crm-tag-cloud {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.crm-table .crm-tag-list {
  max-height: 58px;
  overflow: hidden;
  white-space: normal;
}

.crm-library-panel {
  display: grid;
  gap: 16px;
}

.crm-library-panel .section-mini-head p {
  margin: 4px 0 0;
  color: var(--muted);
  font-weight: 760;
}

.crm-library-list {
  display: grid;
  gap: 8px;
}

.crm-library-item {
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
  padding: 8px;
  display: grid;
  grid-template-columns: minmax(140px, 1fr) minmax(110px, 0.78fr) auto auto;
  gap: 8px;
  align-items: end;
}

.crm-library-item label {
  min-width: 0;
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.crm-library-item input {
  width: 100%;
  min-width: 0;
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 0 10px;
  font: inherit;
  font-size: 12.5px;
  font-weight: 820;
  letter-spacing: 0;
  text-transform: none;
}

.crm-library-item em {
  align-self: center;
  color: var(--muted);
  font-size: 12px;
  font-style: normal;
  font-weight: 850;
}

.crm-library-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

.crm-library-actions button {
  min-height: 34px;
  white-space: nowrap;
}

.crm-library-save {
  border-color: var(--line);
  background: var(--surface);
  color: var(--ink);
}

.crm-library-remove {
  border: 1px solid #ffd0d0;
  background: var(--red-soft);
  color: var(--red);
}

.crm-library-form {
  border-top: 1px solid var(--line);
  padding-top: 14px;
  display: grid;
  grid-template-columns: minmax(120px, 1fr) minmax(120px, 1fr) auto;
  gap: 10px;
  align-items: end;
}

.crm-empty {
  color: #9ca3af;
  font-weight: 760;
}

.crm-date-overdue {
  color: var(--red) !important;
}

.crm-detail-panel {
  position: sticky;
  top: 96px;
  max-height: calc(100vh - 118px);
  overflow-y: auto;
}

.crm-detail-full {
  position: static;
  top: auto;
  max-height: none;
}

.crm-detail-head {
  display: grid;
  grid-template-columns: 62px minmax(0, 1fr);
  gap: 14px;
  align-items: center;
}

.crm-detail-avatar {
  width: 62px;
  height: 62px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--surface-soft);
  color: var(--ink);
  font-size: 24px;
  font-weight: 950;
}

.crm-detail-head h3 {
  margin: 4px 0 4px;
  font-size: 26px;
}

.crm-detail-head p {
  margin: 0;
  color: var(--muted);
  font-weight: 760;
}

.crm-detail-form {
  margin-top: 18px;
}

.crm-detail-sections {
  margin-top: 22px;
  display: grid;
  gap: 18px;
}

.crm-detail-sections section {
  border-top: 1px solid var(--line);
  padding-top: 16px;
}

.crm-detail-sections h4 {
  margin: 0 0 9px;
  font-size: 18px;
}

.crm-detail-sections p {
  margin: 0;
  color: #405069;
  line-height: 1.5;
  font-weight: 700;
}

.crm-history-row {
  display: grid;
  grid-template-columns: 86px minmax(0, 1fr);
  gap: 8px 12px;
  padding: 10px 0;
  border-bottom: 1px solid #edf1f6;
}

.crm-history-row span,
.crm-history-row small,
.crm-task-line small {
  color: var(--muted);
  font-weight: 850;
}

.crm-history-row strong {
  color: var(--ink);
  font-weight: 850;
}

.crm-history-row small {
  grid-column: 2 / 3;
}

.crm-task-line {
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  min-height: 38px;
  text-transform: none;
  letter-spacing: 0;
  font-size: 14px;
}

.crm-task-line input {
  width: 16px;
  min-height: 16px;
}

.kpi-board {
  margin-top: 18px;
  display: grid;
  grid-template-columns: repeat(4, minmax(190px, 1fr));
  gap: 16px;
}

.shop-kpi-section + .shop-kpi-section {
  margin-top: 12px;
}

.compact-heading {
  margin-top: 18px;
}

.compact-heading h3 {
  margin: 2px 0 0;
  font-size: 20px;
}

.performance-kpi-row + .performance-kpi-row {
  margin-top: 18px;
}

.agent-kpi-overview-section {
  margin-top: 30px;
}

.agent-kpi-card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(330px, 1fr));
  gap: 16px;
}

.agent-kpi-overview-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 16px;
  display: grid;
  gap: 14px;
  min-width: 0;
}

.agent-kpi-overview-card.is-apprentice {
  border-style: dashed;
  border-color: #fed7aa;
  background: #fffaf3;
}

.agent-kpi-overview-card header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.agent-kpi-overview-card header span,
.agent-kpi-focus span {
  display: block;
  color: #93a0b4;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.agent-kpi-overview-card h3 {
  margin: 4px 0 0;
  font-size: 21px;
  line-height: 1.08;
}

.agent-kpi-score {
  display: grid;
  justify-items: end;
  gap: 6px;
  flex: 0 0 auto;
}

.agent-kpi-score strong {
  color: var(--ink);
  font-size: 24px;
  line-height: 1;
}

.agent-kpi-focus {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  padding: 10px 12px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.agent-kpi-focus strong {
  color: var(--ink);
  font-weight: 950;
}

.agent-kpi-overview-list {
  display: grid;
  gap: 10px;
}

.agent-kpi-overview-row {
  display: grid;
  gap: 6px;
}

.agent-kpi-row-title,
.agent-kpi-row-result {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.agent-kpi-row-title strong {
  color: var(--ink);
  font-size: 13px;
  font-weight: 950;
}

.agent-kpi-row-result span {
  color: var(--ink);
  font-weight: 950;
}

.agent-kpi-row-result small,
.agent-kpi-row-result b {
  color: #64748b;
  font-size: 12px;
  font-weight: 850;
}

.agent-kpi-overview-row .progress-wrap {
  height: 8px;
}

.agent-kpi-points-line {
  display: grid;
  gap: 6px;
  padding-top: 6px;
  border-top: 1px solid var(--line);
  color: var(--muted);
  font-size: 11px;
}

.agent-kpi-points-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
}

.agent-kpi-points-head strong {
  color: var(--ink);
  font-size: 11px;
}

.agent-kpi-points-line em {
  font-style: normal;
}

.agent-kpi-points-line .progress-wrap {
  height: 5px;
}

.agent-kpi-points-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin: 0;
}

.agent-kpi-points-metrics div {
  display: flex;
  justify-content: space-between;
  gap: 6px;
  min-width: 0;
}

.agent-kpi-points-metrics dt,
.agent-kpi-points-metrics dd {
  margin: 0;
  font-size: 10px;
}

.agent-kpi-points-metrics dt {
  color: var(--muted);
  font-weight: 800;
}

.agent-kpi-points-metrics dd {
  color: var(--ink);
  font-weight: 900;
  text-align: right;
}

.kpi-row-scroll {
  overflow-x: auto;
  padding-bottom: 4px;
}

.performance-kpi-board {
  grid-template-columns: repeat(8, minmax(200px, 1fr));
  min-width: 1712px;
  margin-top: 10px;
}

.performance-kpi-board .kpi-card {
  min-height: 158px;
  padding: 12px;
  gap: 9px;
  overflow-wrap: normal;
  word-break: normal;
}

.performance-kpi-board .paired-kpi-card {
  min-height: 238px;
}

.paired-kpi-dimension {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.paired-kpi-dimension + .paired-kpi-dimension {
  padding-top: 9px;
  border-top: 1px solid var(--line);
}

.paired-kpi-dimension > div:first-child {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.paired-kpi-dimension > div:first-child > span {
  color: var(--muted);
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.paired-kpi-dimension strong {
  min-width: 0;
  font-size: 15px !important;
  text-align: right;
  white-space: nowrap;
}

.paired-kpi-dimension strong small {
  font-size: 10px !important;
}

.paired-kpi-dimension .progress-wrap {
  height: 7px;
}

.paired-kpi-dimension dl {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 5px;
  margin: 0;
}

.paired-kpi-dimension dt {
  color: #93a0b4;
  font-size: 8px;
  font-weight: 900;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}

.paired-kpi-dimension dd {
  margin: 2px 0 0;
  color: var(--ink);
  font-size: 10px;
  font-weight: 900;
}

.paired-kpi-dimension.is-missing {
  min-height: 39px;
}

.performance-kpi-board .kpi-head {
  gap: 8px;
}

.performance-kpi-board .kpi-head span {
  min-width: 0;
  overflow: hidden;
  color: #93a0b4;
  font-size: 11px;
  letter-spacing: 0.035em;
  line-height: 1.15;
  text-overflow: ellipsis;
  text-transform: uppercase;
  white-space: nowrap;
  overflow-wrap: normal;
  word-break: normal;
}

.performance-kpi-board .kpi-head b {
  flex: 0 0 auto;
  max-width: 112px;
  min-height: 24px;
  padding: 3px 8px;
  font-size: 11px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.performance-kpi-board .kpi-card strong {
  display: block;
  font-size: 22px;
  line-height: 1.08;
  overflow-wrap: normal;
  word-break: normal;
}

.performance-kpi-board .kpi-card small {
  display: inline;
  margin-top: 0;
  font-size: 11px;
  line-height: 1.15;
  overflow-wrap: normal;
  word-break: normal;
}

.performance-kpi-board .kpi-facts {
  gap: 6px;
}

.performance-kpi-board .kpi-facts dt {
  font-size: 9px;
  letter-spacing: 0.015em;
  line-height: 1.1;
  white-space: nowrap;
}

.performance-kpi-board .kpi-facts dd {
  font-size: 11px;
  line-height: 1.15;
  overflow-wrap: normal;
  word-break: normal;
}

.kpi-card {
  padding: 18px;
  min-height: 190px;
  display: grid;
  gap: 14px;
  min-width: 0;
  overflow-wrap: anywhere;
}

.kpi-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.kpi-head-badges {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 5px;
  min-width: 0;
}

.kpi-head-badges .data-provenance {
  padding: 3px 5px;
  font-size: 8px;
  white-space: nowrap;
}

.kpi-head span,
.kpi-facts dt {
  color: #93a0b4;
  text-transform: uppercase;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0.12em;
}

.kpi-card strong {
  font-size: 28px;
  overflow-wrap: anywhere;
}

.kpi-card small {
  color: var(--muted);
  font-size: 15px;
}

.kpi-facts {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin: 0;
}

.kpi-facts dd {
  margin: 3px 0 0;
  font-weight: 900;
}

.team-monitor-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 340px;
  gap: 18px;
  align-items: start;
}

.team-kpi-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(260px, 1fr));
  gap: 16px;
}

.team-kpi-card,
.agent-contribution-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.team-kpi-card {
  padding: 18px;
  min-width: 0;
}

.team-kpi-card-head {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: start;
}

.team-kpi-card-head h3 {
  margin: 0;
  font-size: 19px;
}

.team-kpi-card-head span,
.team-kpi-card-head b {
  display: inline-flex;
  color: #93a0b4;
  text-transform: uppercase;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0.12em;
}

.team-kpi-card-head b {
  color: #64748b;
  padding: 6px 10px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #f8fafc;
  white-space: nowrap;
}

.team-kpi-list {
  display: grid;
  gap: 14px;
  margin-top: 18px;
}

.team-kpi-row {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
}

.team-kpi-row .progress-wrap {
  grid-column: 1 / -1;
  height: 10px;
}

.team-kpi-row.is-apprentice {
  padding: 10px 8px;
  border: 1px dashed #fed7aa;
  border-radius: 8px;
  background: #fff7ed;
}

.team-rank {
  display: grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 6px;
  background: #eef3f8;
  color: #64748b;
  font-size: 12px;
  font-weight: 900;
}

.team-agent-name strong,
.team-agent-result b {
  display: block;
  color: var(--ink);
  font-weight: 900;
}

.team-agent-name small,
.team-agent-result small {
  display: block;
  margin-top: 2px;
  color: #93a0b4;
  font-weight: 850;
}

.team-agent-result {
  text-align: right;
}

.team-agent-result .team-agent-points {
  color: #64748b;
  font-size: 10px;
}

.matrix-points {
  display: block;
  margin-top: 4px;
  color: #64748b;
  white-space: nowrap;
}

.agent-contribution-panel {
  position: sticky;
  top: 88px;
  padding: 22px;
}

.agent-contribution-panel h2 {
  margin: 4px 0 0;
  font-size: 22px;
}

.contribution-chart {
  height: 230px;
  margin-top: 24px;
  padding: 16px 8px 0;
  border-top: 1px dashed #d9e1ea;
  border-bottom: 1px solid var(--line);
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(28px, 1fr));
  gap: 12px;
  align-items: end;
}

.contribution-bar {
  height: 100%;
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: end;
  text-align: center;
}

.contribution-bar span {
  width: 100%;
  align-self: end;
  border-radius: 7px 7px 0 0;
  background: var(--red);
  min-height: 8px;
}

.contribution-bar small {
  color: #64748b;
  font-size: 11px;
  font-weight: 850;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.contribution-ranking {
  display: grid;
  gap: 12px;
  margin-top: 22px;
}

.contribution-ranking div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
}

.contribution-ranking strong {
  color: #243044;
}

.contribution-ranking b {
  color: var(--red);
  font-size: 18px;
}

.manager-note {
  margin-top: 20px;
  padding: 14px;
  border-radius: 8px;
  background: var(--surface-soft);
}

.manager-note strong {
  display: block;
  color: var(--ink);
}

.manager-note p {
  margin: 6px 0 0;
  color: var(--muted);
  font-weight: 750;
  line-height: 1.45;
}

.matrix-card {
  margin-top: 14px;
  overflow-x: auto;
  box-shadow: none;
}

.matrix-groups {
  display: grid;
  gap: 16px;
  min-width: 100%;
}

.matrix-group {
  min-width: 1120px;
}

.matrix-group + .matrix-group {
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.matrix-group .eyebrow {
  display: block;
  margin: 0 0 10px;
}

.workdays-grid {
  margin-top: 14px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 360px), 1fr));
  gap: 14px;
  min-width: 0;
}

.workday-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 14px;
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) repeat(3, minmax(0, 0.7fr));
  gap: 12px;
  align-items: end;
  min-width: 0;
}

.workday-card > *,
.workday-card label {
  min-width: 0;
}

.workday-card span,
.workday-card small,
.matrix-entity span,
.matrix-entity small {
  display: block;
  color: var(--muted);
  font-weight: 800;
}

.workday-card span,
.matrix-entity span {
  text-transform: uppercase;
  font-size: 11px;
  letter-spacing: 0.12em;
}

.workday-card strong,
.matrix-entity strong {
  display: block;
  margin-top: 4px;
}

.workday-card input {
  min-height: 38px;
  text-align: center;
}

.data-matrix-card {
  width: 100%;
  max-width: 100%;
  min-width: 0;
  margin-top: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  overflow: auto;
  contain: layout paint inline-size;
}

.data-matrix-table {
  min-width: 2100px;
  border-collapse: separate;
  border-spacing: 0;
}

.data-matrix-table th,
.data-matrix-table td {
  min-width: 128px;
  border-bottom: 1px solid #edf1f6;
  padding: 12px;
}

.data-matrix-table thead th {
  position: sticky;
  top: 0;
  z-index: 3;
  background: var(--surface);
}

.data-matrix-table .matrix-entity {
  min-width: 180px;
  background: var(--surface);
}

.data-matrix-table .matrix-line {
  min-width: 104px;
  color: #526174;
  background: #fbfcfe;
}

.data-entity-start th,
.data-entity-start td {
  border-top: 1px solid var(--line);
}

.matrix-input {
  min-height: 36px;
  text-align: center;
  padding: 0 8px;
  font-weight: 850;
}

.matrix-rest strong,
.matrix-rest small {
  display: block;
  text-align: center;
}

.matrix-rest strong {
  font-size: 14px;
}

.matrix-rest small {
  margin-top: 5px;
  color: var(--muted);
  font-weight: 800;
}

.matrix-rest.positive strong,
.matrix-rest.positive small {
  color: var(--green);
}

.matrix-dash {
  display: block;
  text-align: center;
  color: #94a3b8;
  font-weight: 900;
}

table {
  width: 100%;
  min-width: 920px;
  border-collapse: collapse;
}

th,
td {
  border-bottom: 1px solid var(--line);
  padding: 14px;
  text-align: left;
  vertical-align: top;
}

th {
  color: #526174;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.12em;
}

td small {
  display: block;
  margin-top: 8px;
  color: var(--muted);
  font-weight: 800;
}

.engine-panel {
  margin-top: 18px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 16px;
}

.planning-toolbar {
  margin-top: 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
}

.planning-week-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.action-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 16px;
}

.action-row button {
  min-height: 34px;
}

.action-row button:disabled,
button:disabled {
  cursor: not-allowed;
  opacity: 0.45;
}

.presence-shop {
  padding: 16px;
  box-shadow: none;
}

.presence-shop.coverage-risk {
  border-color: #ffc7ca;
  background: var(--red-soft);
}

.presence-title,
.presence-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
}

.presence-title {
  margin-bottom: 12px;
}

.presence-title span {
  color: var(--red);
  font-weight: 900;
}

.presence-title span.status-good {
  color: var(--green);
}

.presence-title span.status-action {
  color: var(--red);
}

.presence-row {
  grid-template-columns: minmax(0, 1fr) auto auto auto;
  padding: 9px 0;
  border-top: 1px solid rgba(100, 116, 139, 0.18);
}

.morning-summary {
  margin-top: 22px;
}

.morning-grid {
  margin-top: 24px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.brief-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 18px;
}

.brief-panel .section-mini-head {
  display: grid;
  gap: 3px;
  justify-content: stretch;
}

.brief-panel .section-mini-head h3 {
  margin: 0;
}

.brief-kpi-grid {
  margin-top: 14px;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.brief-kpi {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 10px;
}

.brief-kpi span {
  display: block;
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.brief-kpi strong {
  display: block;
  margin-top: 7px;
  color: var(--ink);
  font-size: 18px;
}

.brief-kpi small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  line-height: 1.25;
}

.brief-shop-objectives {
  margin-top: 14px;
  display: grid;
  gap: 14px;
}

.brief-shop-objective {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: linear-gradient(180deg, #ffffff, #f8fafc);
  padding: 12px;
}

.brief-shop-objective-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.brief-shop-objective-head strong {
  color: var(--ink);
  font-size: 14px;
  font-weight: 950;
}

.brief-shop-objective-head span {
  color: var(--muted);
  font-size: 11px;
  font-weight: 850;
}

.brief-shop-kpi-grid {
  margin-top: 10px;
  grid-template-columns: repeat(4, minmax(82px, 1fr));
  gap: 8px;
}

.brief-shop-kpi-grid .brief-kpi {
  padding: 8px;
}

.brief-shop-kpi-grid .brief-kpi span {
  font-size: 10px;
  letter-spacing: 0.07em;
}

.brief-shop-kpi-grid .brief-kpi strong {
  margin-top: 5px;
  font-size: 16px;
}

.brief-shop-kpi-grid .brief-kpi small {
  font-size: 10px;
}

.brief-list {
  margin-top: 14px;
  display: grid;
  gap: 8px;
}

.brief-list button {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: white;
  padding: 11px 12px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) max-content;
  gap: 4px 12px;
  text-align: left;
  cursor: pointer;
}

.brief-list button strong,
.brief-list button span {
  grid-column: 1;
  display: block;
  min-width: 0;
  overflow-wrap: anywhere;
  line-height: 1.28;
}

.brief-list button span {
  color: var(--muted);
  font-weight: 700;
}

.brief-list button em {
  grid-column: 2;
  grid-row: 1 / span 2;
  align-self: center;
  justify-self: end;
  color: var(--red);
  font-style: normal;
  font-weight: 900;
  max-width: 96px;
  text-align: right;
}

.brief-objective-list button em {
  max-width: 128px;
}

.brief-note {
  margin: 14px 0 0;
  color: var(--muted);
  font-weight: 750;
}

.brief-script {
  margin: 14px 0 0;
  padding-left: 20px;
  display: grid;
  gap: 10px;
}

.brief-script li {
  color: var(--ink);
  font-weight: 800;
  line-height: 1.4;
}

.coaching-summary {
  margin-top: 22px;
}

.coaching-composer,
.coaching-folder {
  margin-top: 24px;
}

.coaching-type-chooser {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.coaching-type-option {
  min-height: 118px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr);
  grid-template-rows: auto 1fr;
  gap: 5px 12px;
  text-align: left;
  box-shadow: var(--shadow);
}

.coaching-type-option:hover,
.coaching-type-option:focus-visible,
.coaching-type-option.selected {
  border-color: #91b8e8;
  background: #f4f8fd;
}

.coaching-type-icon {
  grid-row: 1 / 3;
  width: 38px;
  height: 38px;
  border-radius: 8px;
  background: #eaf2fc;
  color: #295f9f;
  display: grid;
  place-items: center;
}

.coaching-type-icon svg {
  width: 20px;
  height: 20px;
}

.coaching-type-option strong {
  align-self: end;
  font-size: 16px;
}

.coaching-type-option small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
  line-height: 1.35;
}

.coaching-grid {
  margin-top: 24px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 16px;
}

.coaching-layout {
  margin-top: 24px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 0.34fr);
  gap: 18px;
  align-items: start;
}

.coaching-main {
  min-width: 0;
}

.compact-heading {
  margin-top: 0;
}

.coaching-form {
  grid-template-columns: repeat(4, minmax(130px, 1fr));
}

.coaching-form-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.coaching-form-header h3 {
  margin: 3px 0 0;
  font-size: 20px;
}

.coaching-submit {
  min-height: 44px;
}

.full,
.coaching-form .full {
  grid-column: 1 / -1;
}

.coaching-form-section {
  margin-top: 4px;
  padding-top: 8px;
  border-top: 1px solid var(--line);
}

.coaching-form textarea {
  min-height: 86px;
  padding: 10px 12px;
  resize: vertical;
}

.coaching-sheet-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(360px, 1fr));
  gap: 16px;
}

.coaching-sheet-card,
.coaching-history-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.coaching-sheet-card {
  padding: 18px;
  display: grid;
  gap: 14px;
}

.coaching-sheet-card.overdue {
  border-color: #ffc7ca;
  background: linear-gradient(180deg, #fff7f7 0%, #ffffff 52%);
}

.coaching-card-head {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: flex-start;
}

.coaching-card-head h3,
.coaching-sheet-title {
  margin: 0;
  color: var(--ink);
}

.coaching-card-head h3 {
  font-size: 20px;
}

.coaching-card-head p {
  margin: 5px 0 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 750;
  line-height: 1.35;
}

.coaching-sheet-title {
  display: block;
  font-size: 18px;
  line-height: 1.25;
}

.coaching-sheet-section {
  display: grid;
  gap: 10px;
}

.coaching-feedback-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.coaching-dual {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.coaching-dual div,
.smart-grid div,
.coaching-box,
.coaching-comments {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 12px;
}

.coaching-dual span,
.smart-grid span,
.coaching-box span,
.coaching-comments span {
  display: block;
  color: #94a3b8;
  text-transform: uppercase;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.12em;
}

.coaching-dual p,
.smart-grid p,
.coaching-box p,
.coaching-comments p {
  margin: 6px 0 0;
  color: #334155;
  font-weight: 750;
  line-height: 1.4;
}

.coaching-feedback-grid .coaching-box {
  min-height: 68px;
}

.coaching-dual div {
  min-height: 132px;
}

.smart-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.smart-grid p {
  font-size: 13px;
}

.smart-grid .coaching-box {
  min-height: 78px;
}

.coaching-comments {
  display: grid;
  gap: 8px;
  min-height: 96px;
}

.coaching-comments strong {
  display: block;
  margin-top: 6px;
  color: var(--ink);
  line-height: 1.3;
}

.coaching-folder {
  display: grid;
  gap: 16px;
}

.coaching-folder-head {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 18px;
}

.coaching-folder-head h2 {
  margin: 4px 0 0;
  font-size: 24px;
}

.coaching-folder-head label {
  min-width: min(280px, 100%);
}

.coaching-timeline {
  position: relative;
  display: grid;
  gap: 12px;
}

.coaching-timeline::before {
  content: "";
  position: absolute;
  top: 24px;
  bottom: 24px;
  left: 25px;
  width: 2px;
  background: #dbe5f0;
}

.coaching-record {
  position: relative;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  overflow: hidden;
}

.coaching-record.overdue {
  border-color: #ffc7ca;
}

.coaching-record summary {
  min-height: 72px;
  padding: 13px 16px 13px 12px;
  display: grid;
  grid-template-columns: 28px 116px minmax(0, 1fr) auto 22px;
  gap: 12px;
  align-items: center;
  cursor: pointer;
  list-style: none;
}

.coaching-record summary::-webkit-details-marker {
  display: none;
}

.coaching-record summary:hover {
  background: #f8fafc;
}

.coaching-timeline-marker {
  position: relative;
  z-index: 1;
  width: 14px;
  height: 14px;
  margin-left: 6px;
  border: 3px solid var(--surface);
  border-radius: 50%;
  background: #3b78bd;
  box-shadow: 0 0 0 2px #b9d0ea;
}

.coaching-record-type {
  width: fit-content;
  padding: 5px 8px;
  border-radius: 999px;
  background: #eef4fb;
  color: #315f94;
  font-size: 11px;
  font-weight: 900;
}

.coaching-record-copy {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.coaching-record-copy strong,
.coaching-record-copy small {
  overflow-wrap: anywhere;
}

.coaching-record-copy strong {
  color: var(--ink);
  font-size: 15px;
}

.coaching-record-copy small {
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.coaching-record-chevron {
  color: var(--muted);
  transition: transform 160ms ease;
}

.coaching-record-chevron svg {
  width: 18px;
  height: 18px;
}

.coaching-record[open] .coaching-record-chevron {
  transform: rotate(180deg);
}

.coaching-record-body {
  padding: 16px 18px 18px 52px;
  border-top: 1px solid var(--line);
  display: grid;
  gap: 14px;
}

.coaching-history-panel {
  position: sticky;
  top: 86px;
  padding: 16px;
  display: grid;
  gap: 14px;
}

.coaching-history-topic {
  display: grid;
  gap: 8px;
}

.coaching-history-topic h3 {
  margin: 0;
  font-size: 14px;
}

.history-row {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 10px;
  display: grid;
  gap: 4px;
  color: var(--ink);
  text-align: left;
}

.history-row strong {
  font-size: 13px;
  line-height: 1.25;
}

.history-row span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.coaching-card {
  padding: 18px;
  display: grid;
  gap: 16px;
}

.coaching-scores {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.coaching-scores div {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 12px;
}

.coaching-scores span {
  display: block;
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.coaching-scores strong {
  display: block;
  margin-top: 6px;
  font-size: 24px;
}

.presence-row span {
  font-weight: 800;
  min-width: 0;
  overflow-wrap: anywhere;
}

.presence-row em {
  color: var(--muted);
  font-style: normal;
  font-weight: 800;
}

.presence-row button,
.task-actions button {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  min-height: 32px;
  padding: 0 10px;
  font-weight: 850;
}

.planning-week-hero {
  margin-top: 18px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}

.planning-week-title {
  display: flex;
  align-items: center;
  gap: 14px;
}

.planning-week-title h3 {
  margin: 4px 0 0;
  font-size: 26px;
}

.planning-week-icon {
  width: 52px;
  height: 52px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--ink);
  color: white;
}

.planning-summary-grid {
  margin-top: 18px;
  display: grid;
  grid-template-columns: repeat(5, minmax(160px, 1fr));
  gap: 14px;
}

.planning-edit-hint {
  margin: 16px 0 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.planning-week-scroll {
  margin-top: 18px;
  overflow-x: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  contain: layout paint inline-size;
}

.planning-week-table {
  width: 100%;
  min-width: 1260px;
  border-collapse: separate;
  border-spacing: 0;
}

.planning-week-table th,
.planning-week-table td {
  border-bottom: 1px solid #edf1f6;
  padding: 12px;
  vertical-align: top;
}

.planning-week-table tbody td {
  min-width: 194px;
}

.planning-week-table tbody td.weekly-total {
  min-width: 92px;
}

.planning-week-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: var(--surface);
  text-align: left;
}

.planning-week-table thead small,
.planning-week-table thead em {
  display: block;
  margin-top: 5px;
  color: #8997ac;
  font-style: normal;
  font-size: 12px;
  text-transform: none;
  letter-spacing: 0;
}

.planning-agent-cell {
  width: 150px;
  color: var(--ink);
  text-transform: none;
  letter-spacing: 0;
}

.planning-agent-cell strong,
.planning-agent-cell span {
  display: block;
}

.planning-agent-cell strong {
  font-size: 17px;
  line-height: 1.2;
  overflow-wrap: anywhere;
}

.planning-agent-cell span {
  margin-top: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
}

.planning-agent-tags {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin-top: 8px;
}

.planning-agent-tags em {
  border-radius: 6px;
  background: var(--red-soft);
  color: var(--red);
  padding: 4px 7px;
  font-size: 11px;
  font-style: normal;
  font-weight: 900;
}

.planning-slot {
  min-height: 104px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
  background: var(--surface-soft);
  display: grid;
  gap: 7px;
  align-content: start;
}

.planning-slot-editable {
  min-height: 174px;
  gap: 9px;
}

.planning-time-inputs {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 7px;
}

.planning-cell-top {
  display: grid;
  grid-template-columns: 1fr;
  gap: 7px;
}

.planning-cell-select,
.planning-time-inputs input,
.planning-note-input {
  width: 100%;
  min-width: 0;
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: rgba(255, 255, 255, 0.78);
  color: var(--ink);
  padding: 0 8px;
  font-size: 12px;
  font-weight: 850;
}

.planning-cell-select {
  text-transform: uppercase;
}

.planning-note-input {
  text-transform: none;
}

.planning-cell-select:disabled,
.planning-time-inputs input:disabled {
  background: rgba(241, 245, 249, 0.75);
  color: #94a3b8;
}

.planning-slot.shop-sion {
  border-color: #d9ccff;
  background: #f5f0ff;
}

.planning-slot.shop-conthey {
  border-color: #c7ddff;
  background: #eef5ff;
}

.planning-slot.off {
  border-color: #ffd7d9;
  background: #fff3f3;
}

.planning-slot.recovery {
  border-color: #f6df7f;
  background: #fffbdf;
}

.planning-slot.training {
  border-color: #d8e1ef;
  background: #f8fafc;
}

.slot-note {
  border-radius: 6px;
  background: #fff0a9;
  color: #755113;
  padding: 4px 8px;
  font-size: 12px;
  font-weight: 950;
  text-align: center;
}

.slot-badge {
  width: fit-content;
  border-radius: 999px;
  border: 1px solid currentColor;
  padding: 4px 8px;
  color: var(--blue);
  background: rgba(255, 255, 255, 0.58);
  font-size: 12px;
  font-weight: 950;
  text-transform: uppercase;
}

.planning-slot.shop-sion .slot-badge {
  color: #5b36c9;
}

.planning-slot.off .slot-badge {
  color: var(--red);
}

.planning-slot.recovery .slot-badge {
  color: #946214;
}

.slot-time {
  font-size: 16px;
  line-height: 1.2;
}

.slot-hours {
  color: var(--muted);
  font-style: normal;
  font-weight: 850;
}

.weekly-total {
  color: var(--green);
  background: var(--green-soft);
  border-radius: 8px;
  font-size: 22px;
  font-weight: 950;
  text-align: center;
  white-space: nowrap;
}

.live-entry-panel {
  margin-top: 18px;
  padding: 18px;
  display: grid;
  gap: 16px;
}

.live-entry-panel h3 {
  margin: 6px 0 0;
  font-size: 22px;
}

.entry-ritual-hint {
  margin: 8px 0 0;
  max-width: 720px;
  color: var(--muted);
  font-weight: 750;
  line-height: 1.45;
}

.agent-daily-summary {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
  padding: 14px;
  display: grid;
  gap: 14px;
  min-width: 0;
}

.agent-daily-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.agent-daily-head span,
.agent-daily-kpi span,
.agent-daily-kpi dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.agent-daily-head strong {
  display: block;
  margin-top: 3px;
  font-size: 20px;
}

.agent-daily-head small {
  color: var(--muted);
  font-weight: 800;
}

.agent-daily-head b {
  border-radius: 999px;
  background: var(--red-soft);
  color: var(--red);
  padding: 7px 11px;
  font-size: 13px;
}

.agent-daily-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
  min-width: 0;
}

.agent-daily-kpi {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  padding: 12px;
  display: grid;
  gap: 10px;
  min-width: 0;
}

.agent-daily-kpi strong {
  display: block;
  margin-top: 3px;
  font-size: 22px;
  line-height: 1.1;
}

.agent-daily-kpi dl {
  margin: 0;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.agent-daily-kpi dd {
  margin: 3px 0 0;
  font-weight: 900;
}

.agent-daily-kpi.good {
  border-color: #b9f3c7;
}

.agent-daily-kpi.attention {
  border-color: #fde68a;
}

.agent-daily-kpi.action {
  border-color: #ffc7ca;
}

.agent-month-report {
  margin-top: 14px;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.agent-month-scroll {
  overflow-x: auto;
}

.agent-month-table {
  width: 100%;
  min-width: 1080px;
  border-collapse: collapse;
  table-layout: fixed;
}

.agent-month-table th,
.agent-month-table td {
  border-bottom: 1px solid #edf1f6;
  padding: 15px 16px;
  color: #405069;
  font-size: 14px;
  font-weight: 850;
  text-align: left;
  vertical-align: middle;
  white-space: nowrap;
}

.agent-month-table thead th {
  color: var(--muted);
  font-size: 12px;
  font-weight: 950;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.agent-month-table tbody th {
  color: #344258;
  font-weight: 950;
}

.agent-month-table tbody tr:last-child th,
.agent-month-table tbody tr:last-child td {
  border-bottom: 0;
}

.agent-month-total th,
.agent-month-total td {
  background: #f8fafc;
  color: var(--ink);
}

.agent-month-table .is-today th,
.agent-month-table .is-today td {
  background: #fff8f8;
}

.agent-month-table .is-selected th,
.agent-month-table .is-selected td {
  background: #eff6ff;
}

.agent-month-status-cell {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.agent-month-status {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  border-radius: 999px;
  background: var(--red-soft);
  color: var(--red);
  padding: 4px 9px;
  font-size: 12px;
  font-weight: 900;
}

.agent-month-edit {
  min-height: 28px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface);
  color: var(--muted);
  padding: 4px 10px;
  font-size: 12px;
  font-weight: 900;
  cursor: pointer;
}

.agent-month-edit:hover {
  color: var(--ink);
  border-color: #cbd5e1;
  background: #f8fafc;
}

.live-form,
.control-panel,
.admin-form {
  display: grid;
  grid-template-columns: repeat(4, minmax(130px, 1fr));
  gap: 12px;
  align-items: end;
}

.control-panel,
.admin-form {
  margin-top: 18px;
  padding: 18px;
}

label {
  display: grid;
  gap: 7px;
  color: #526174;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  min-width: 0;
  overflow-wrap: anywhere;
}

input,
select,
textarea {
  min-height: 42px;
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 0 12px;
  font: inherit;
  font-weight: 750;
  letter-spacing: 0;
}

.topbar .role-switcher select,
.topbar .language-switcher select {
  min-height: 0;
  height: 26px;
  border: 0;
  border-radius: 0;
  background: transparent;
  padding: 0 2px;
  font-size: 12px;
  line-height: 26px;
}

.topbar .role-switcher select {
  width: clamp(92px, 10vw, 142px);
}

.topbar .language-switcher select {
  width: 38px;
}

textarea {
  min-height: 260px;
  padding: 12px;
  resize: vertical;
  line-height: 1.5;
}

.wide {
  grid-column: span 2;
}

.quick-buttons {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 120px), 1fr));
  gap: 10px;
  min-width: 0;
}

.quick-buttons button {
  min-height: 48px;
  border: 1px solid #ffc7ca;
  border-radius: 8px;
  background: var(--red-soft);
  color: var(--red);
  font-weight: 900;
}

.live-rule-note {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
  padding: 12px 14px;
  color: #526174;
  font-weight: 800;
}

.live-rule-note strong {
  color: var(--ink);
}

.live-grid,
.admin-grid {
  margin-top: 18px;
  display: grid;
  grid-template-columns: repeat(4, minmax(160px, 1fr));
  gap: 16px;
}

.live-page-title {
  margin-top: 24px;
}

.live-page-title h2 {
  margin-top: 4px;
}

.live-section-heading {
  margin-top: 18px;
  align-items: center;
}

.live-cluster-heading {
  margin-top: 14px;
}

.live-cluster-grid {
  margin-top: 10px;
  gap: 10px;
}

.live-shop-grid-layout {
  margin-top: 14px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  align-items: start;
}

.pilot-hold-panel {
  margin-top: 18px;
}

.tag-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.tag {
  display: inline-flex;
  align-items: center;
  min-height: 30px;
  border-radius: 999px;
  padding: 6px 10px;
  font-size: 12px;
  font-weight: 900;
}

.tag.neutral {
  border: 1px solid var(--line);
  background: var(--surface-soft);
  color: #526174;
}

.live-shop-section {
  margin-top: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.86);
  box-shadow: var(--shadow);
  padding: 12px;
}

.live-shop-section .section-heading {
  margin-top: 0;
  margin-bottom: 10px;
}

.live-shop-section .section-heading h2 {
  font-size: 18px;
}

.live-shop-metrics {
  margin-top: 0;
  grid-template-columns: repeat(4, minmax(86px, 1fr));
  gap: 8px;
}

.live-agent-grid {
  margin-top: 18px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
}

.live-agent-kpi-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  padding: 18px;
}

.live-card-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
}

.live-card-top h3 {
  margin: 0;
}

.live-card-top span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
}

.live-agent-bars {
  display: grid;
  gap: 12px;
}

.live-agent-bar {
  display: grid;
  grid-template-columns: minmax(86px, 1fr) minmax(90px, 1.4fr) auto;
  align-items: center;
  gap: 10px;
}

.live-agent-bar span {
  min-width: 0;
  overflow: hidden;
  color: #526174;
  font-size: 13px;
  font-weight: 850;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.live-agent-bar strong {
  min-width: 38px;
  text-align: right;
}

.live-grid .metric-card {
  min-height: 88px;
  padding: 12px 14px;
}

.live-grid .metric-card span {
  font-size: 10px;
  line-height: 1.1;
  letter-spacing: 0.11em;
}

.live-grid .metric-card strong {
  font-size: 22px;
  line-height: 1.05;
}

.live-grid .metric-card small {
  display: none;
}

.live-shop-metrics .metric-card {
  min-height: 76px;
  padding: 10px;
}

.live-shop-metrics .metric-card strong {
  font-size: 18px;
}

.metric-card {
  padding: 18px;
  min-height: 126px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.metric-card strong {
  display: block;
  font-size: 28px;
}

.metric-card small {
  color: var(--muted);
  font-weight: 800;
}

.table-section,
.task-board {
  margin-top: 20px;
}

.timeline-row {
  min-height: 58px;
  display: grid;
  grid-template-columns: 70px minmax(150px, 1fr) minmax(120px, 1fr) auto;
  gap: 12px;
  align-items: center;
  border-bottom: 1px solid var(--line);
  background: var(--surface);
  padding: 0 14px;
}

.timeline-row em {
  font-style: normal;
  color: var(--muted);
  font-weight: 800;
}

.timeline-row small {
  display: block;
  margin-top: 3px;
  color: #94a3b8;
  font-size: 12px;
  font-weight: 850;
}

.task-board {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
}

.task-column {
  display: grid;
  align-content: start;
  gap: 12px;
}

.task-column h3 {
  margin: 0;
  text-transform: capitalize;
}

.task-card {
  padding: 14px;
  box-shadow: none;
  cursor: pointer;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.task-card:hover,
.task-card:focus-visible {
  border-color: rgba(47, 103, 194, 0.42);
  box-shadow: 0 14px 34px rgba(47, 103, 194, 0.12);
  outline: none;
  transform: translateY(-1px);
}

.task-card span,
.task-card p {
  display: block;
  margin: 8px 0 0;
}

.task-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 12px;
}

.task-actions button {
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 0 10px;
  font-size: 12px;
  font-weight: 850;
}

.task-modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 110;
  display: grid;
  place-items: start center;
  padding: 28px;
  overflow-y: auto;
  background: rgba(15, 23, 42, 0.42);
  backdrop-filter: blur(4px);
}

.task-modal-panel {
  width: min(860px, 100%);
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: 0 28px 80px rgba(15, 23, 42, 0.22);
}

.task-modal-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  padding: 18px 20px;
  border-bottom: 1px solid var(--line);
}

.task-modal-top h2 {
  margin: 4px 0 0;
  font-size: 24px;
}

.task-modal-actions,
.task-detail-actions {
  display: inline-flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
}

.task-detail-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  padding: 20px;
}

.task-detail-form label {
  display: grid;
  gap: 7px;
  color: #405069;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.task-detail-form .wide,
.task-detail-actions {
  grid-column: 1 / -1;
}

.task-detail-form input,
.task-detail-form select,
.task-detail-form textarea {
  width: 100%;
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 10px 12px;
  font: inherit;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: none;
}

.task-detail-form textarea {
  min-height: 92px;
  resize: vertical;
}

.task-card p {
  color: #263246;
  font-weight: 700;
}

.task-actions {
  display: flex;
  gap: 8px;
  margin-top: 12px;
}

.empty-state {
  border: 1px dashed var(--line);
  border-radius: 8px;
  color: var(--muted);
  padding: 18px;
  background: var(--surface-soft);
  font-weight: 800;
}

.import-layout {
  margin-top: 18px;
  display: grid;
  grid-template-columns: minmax(360px, 1fr) minmax(280px, 0.75fr);
  gap: 18px;
}

.import-panel {
  padding: 18px;
  box-shadow: none;
}

.import-panel h3 {
  margin: 0 0 14px;
}

.import-hint {
  margin: 0 0 10px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  line-height: 1.45;
}

.placeholder-panel {
  margin-top: 18px;
  max-width: 880px;
}

.placeholder-panel p {
  margin: 0;
  color: var(--muted);
  line-height: 1.55;
  font-weight: 700;
}

.form-row {
  display: grid;
  grid-template-columns: minmax(160px, 1fr) auto auto;
  gap: 10px;
  align-items: end;
  margin-bottom: 12px;
}

.form-row button,
.import-panel .action-row button {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  min-height: 42px;
  padding: 0 12px;
  font-weight: 850;
}

.preview-list {
  display: grid;
  gap: 10px;
}

.preview-list article {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: var(--surface-soft);
}

.preview-list span {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-weight: 750;
}

.preview-list article.import-invalid {
  border-color: #fecaca;
  background: #fff7f7;
}

.preview-list article.import-invalid em {
  display: block;
  margin-top: 6px;
  color: #b91c1c;
  font-style: normal;
  font-weight: 850;
}

.preview-list .import-warning {
  display: block;
  margin-top: 6px;
  color: #9a5b0b;
  font-size: 0.72rem;
  font-style: normal;
  font-weight: 750;
  line-height: 1.35;
}

/* Premium light command-center polish */
.hero-copy {
  background: linear-gradient(135deg, #ffffff 0%, #eef8fb 48%, #f8fafc 100%);
}

.metric-card strong,
.summary-tile strong,
.kpi-card strong,
.entity-card h3,
.task-card strong,
.recommendation h3,
.crm-detail-head h3,
.panel-head h2,
.section-heading h2,
.page-title h2 {
  color: var(--ink);
}

.entity-card p,
.priority-item p,
.risk-row span,
.task-card span,
.shop-signal p,
.mini-insight p,
.crm-insights p,
.crm-detail-sections p,
.live-rule-note span,
.agent-month-table tbody th,
.agent-month-table tbody td,
.timeline-row em,
.timeline-row b,
.timeline-row strong {
  color: #405069;
}

.recommendation dd,
.shop-risk-row span,
.agent-action-row span,
.crm-bar-row,
.crm-detail-form label,
.live-form label,
.control-panel label,
.admin-form label,
.crm-create-form label,
.crm-detail-form input,
.crm-detail-form textarea,
.crm-detail-form select {
  color: #405069;
}

.crm-table-card table,
.matrix-scroll table,
.agent-month-table,
.planning-week-table {
  color: var(--ink);
}

.crm-table-card thead,
.matrix-scroll thead,
.agent-month-table thead,
.planning-week-table thead {
  background: var(--surface-soft);
}

.crm-table-card tbody tr:hover,
.crm-dashboard-grid article:hover,
.panel-mini-row:hover,
.panel-reco-actions button:hover,
.action-row button:hover,
.ghost-button:hover,
.icon-button:hover,
.full-button:hover {
  border-color: rgba(218, 47, 54, 0.26);
  background: var(--red-soft);
}

.badge,
.crm-pill,
.crm-tag,
.urgency,
.owner,
.tag {
  border: 1px solid var(--line);
}

.progress-wrap {
  background: #edf2f7;
}

.progress-fill.good,
.progress-fill.neutral {
  background: linear-gradient(90deg, var(--green), #88f6bc);
}

.progress-fill.attention {
  background: linear-gradient(90deg, var(--amber), #ffd589);
}

.progress-fill.action {
  background: linear-gradient(90deg, var(--red), #ff8b96);
}

.segmented {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 4px;
}

.segmented button.active {
  background: var(--red-soft);
  border-color: rgba(218, 47, 54, 0.22);
  color: var(--red);
}

.toast {
  background: var(--green-soft);
  border-color: rgba(50, 213, 131, 0.34);
}

.annual-summary-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.annual-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(300px, 0.65fr);
  gap: 16px;
  align-items: stretch;
}

.annual-chart-card,
.annual-insight-panel,
.annual-kpi-card,
.annual-agent-card,
.annual-month-table-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.96);
  box-shadow: var(--shadow);
}

.annual-chart-card,
.annual-insight-panel {
  padding: 18px;
}

.annual-chart-head,
.annual-card-head,
.annual-agent-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.annual-chart-head h3,
.annual-card-head h3 {
  margin: 4px 0 0;
  font-size: 18px;
}

.annual-card-head strong {
  color: var(--ink);
  font-size: 20px;
  line-height: 1.1;
  text-align: right;
}

.annual-kpi-select {
  display: inline-grid;
  gap: 5px;
  min-width: 180px;
}

.annual-kpi-select span {
  color: #94a3b8;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.annual-kpi-select select {
  min-height: 36px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--ink);
  padding: 0 34px 0 12px;
  font-weight: 850;
}

.annual-card-action {
  display: grid;
  gap: 5px;
  justify-items: end;
}

.annual-card-action small {
  color: var(--blue);
  font-size: 11px;
  font-weight: 900;
}

.annual-chart-wrap {
  margin-top: 16px;
}

.annual-line-chart {
  display: block;
  width: 100%;
  height: auto;
  overflow: visible;
}

.annual-chart-grid line {
  stroke: #dfe7f1;
  stroke-width: 1;
  stroke-dasharray: 4 6;
}

.annual-chart-grid text,
.annual-chart-month {
  fill: #8190a5;
  font-size: 12px;
  font-weight: 800;
}

.annual-chart-grid text {
  text-anchor: end;
}

.annual-chart-month {
  text-anchor: middle;
  text-transform: uppercase;
}

.annual-series path {
  fill: none;
  stroke: var(--series-color);
  stroke-width: 4;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.annual-series circle {
  fill: #ffffff;
  stroke: var(--series-color);
  stroke-width: 3;
}

.annual-chart-wrap.compact {
  margin-top: 10px;
}

.annual-chart-wrap.compact .annual-series path {
  stroke-width: 3;
}

.annual-chart-wrap.compact .annual-chart-grid text,
.annual-chart-wrap.compact .annual-chart-month {
  font-size: 10px;
}

.annual-chart-wrap.large {
  margin-top: 0;
}

.annual-chart-wrap.large .annual-series path {
  stroke-width: 4.5;
}

.annual-chart-wrap.large .annual-chart-month,
.annual-chart-wrap.large .annual-chart-grid text {
  font-size: 12px;
}

.annual-chart-legend {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 14px;
  margin-top: 10px;
}

.annual-chart-legend span {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
}

.annual-chart-legend span::before {
  content: "";
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: var(--series-color);
}

.annual-insight-panel {
  display: grid;
  align-content: start;
  gap: 12px;
}

.annual-insight-list {
  display: grid;
  gap: 10px;
}

.annual-insight-list article {
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
}

.annual-insight-list span {
  display: block;
  color: #94a3b8;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.annual-insight-list strong {
  display: block;
  margin-top: 5px;
  color: var(--ink);
  font-size: 15px;
  line-height: 1.25;
}

.annual-risk-card {
  background: #fff7f7 !important;
  border-color: #ffd2d2 !important;
}

.annual-kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(255px, 1fr));
  gap: 14px;
}

.annual-agent-comparison-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(330px, 1fr));
  gap: 14px;
}

.annual-kpi-card,
.annual-agent-card,
.annual-agent-comparison-card {
  min-width: 0;
  padding: 16px;
}

.annual-agent-comparison-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.96);
  box-shadow: var(--shadow);
}

.annual-agent-comparison-card .annual-card-head h3 {
  font-size: 16px;
}

.annual-agent-comparison-card .annual-chart-wrap.compact svg {
  height: 150px;
}

.annual-agent-comparison-card .annual-chart-wrap.compact .annual-chart-month,
.annual-agent-comparison-card .annual-chart-wrap.compact .annual-chart-grid text {
  font-size: 9px;
}

.annual-agent-comparison-card .annual-chart-legend {
  gap: 6px 10px;
}

.annual-agent-comparison-card .annual-chart-legend span {
  font-size: 11px;
}

.annual-kpi-clickable,
.annual-agent-clickable,
.annual-agent-comparison-clickable {
  cursor: pointer;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.annual-kpi-clickable:hover,
.annual-kpi-clickable:focus-visible,
.annual-agent-clickable:hover,
.annual-agent-clickable:focus-visible,
.annual-agent-comparison-clickable:hover,
.annual-agent-comparison-clickable:focus-visible {
  border-color: rgba(47, 103, 194, 0.45);
  box-shadow: 0 18px 45px rgba(47, 103, 194, 0.14);
  transform: translateY(-1px);
  outline: none;
}

.annual-agent-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 14px;
}

.annual-agent-card.is-apprentice {
  border-style: dashed;
  background: #fffaf1;
}

.annual-agent-head span {
  display: block;
  color: #94a3b8;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.annual-agent-head strong {
  display: block;
  margin-top: 4px;
  font-size: 16px;
  line-height: 1.15;
}

.annual-agent-head b {
  white-space: nowrap;
}

.annual-agent-head .annual-card-action b {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 28px;
  border-radius: 999px;
  padding: 4px 9px;
  font-size: 13px;
  font-weight: 900;
}

.annual-agent-card .annual-chart-legend {
  display: none;
}

.annual-agent-card .annual-chart-wrap.compact .annual-chart-month {
  display: none;
}

.annual-agent-card .annual-chart-wrap.compact svg {
  height: 96px;
}

.annual-agent-facts {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin: 12px 0 0;
}

.annual-agent-facts div {
  padding: 9px;
  border-radius: 8px;
  background: var(--surface-soft);
}

.annual-agent-facts dt {
  color: #94a3b8;
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.annual-agent-facts dd {
  margin: 4px 0 0;
  color: var(--ink);
  font-size: 13px;
  font-weight: 900;
}

.annual-month-table-card {
  overflow-x: auto;
}

.annual-month-table {
  width: 100%;
  min-width: 740px;
  border-collapse: collapse;
}

.annual-month-table th,
.annual-month-table td {
  padding: 13px 16px;
  border-bottom: 1px solid #edf2f7;
  text-align: left;
  vertical-align: middle;
  white-space: nowrap;
}

.annual-month-table thead th {
  color: #94a3b8;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.annual-month-table tbody th {
  color: var(--ink);
  font-weight: 900;
  text-transform: capitalize;
}

.annual-month-table tbody tr.is-current {
  background: #f8fbff;
}

.annual-month-table small,
.muted {
  color: var(--muted);
  font-weight: 800;
}

.annual-modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 110;
  display: grid;
  place-items: start center;
  padding: 28px;
  overflow-y: auto;
  background: rgba(15, 23, 42, 0.42);
  backdrop-filter: blur(4px);
}

.annual-modal-panel {
  width: min(1120px, 100%);
  max-height: calc(100vh - 56px);
  overflow-y: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: 0 28px 80px rgba(15, 23, 42, 0.22);
}

.annual-modal-top {
  position: sticky;
  top: 0;
  z-index: 2;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 18px 22px;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.96);
}

.annual-modal-top h2 {
  margin: 4px 0 0;
}

.annual-modal-actions {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.annual-modal-body {
  padding: 22px;
}

.annual-agent-modal-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 18px;
}

.annual-modal-months {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 10px;
  margin-top: 16px;
}

.annual-modal-months article {
  display: grid;
  gap: 5px;
  min-height: 92px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
}

.annual-modal-months article.is-current {
  border-color: rgba(47, 103, 194, 0.36);
  background: var(--blue-soft);
}

.annual-modal-months span {
  color: #94a3b8;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.annual-modal-months strong {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  color: #405069;
  font-size: 13px;
  line-height: 1.2;
}

.annual-modal-months b {
  color: var(--ink);
  font-weight: 900;
  white-space: nowrap;
}

.annual-modal-months em {
  color: var(--muted);
  font-size: 13px;
  font-style: normal;
  font-weight: 850;
}

.annual-agent-months article {
  min-height: 132px;
}

.annual-agent-month-kpis {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 4px;
}

.annual-agent-month-kpis small {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #ffffff;
  color: #526174;
  padding: 5px 8px;
  font-size: 11px;
  font-weight: 850;
}

.annual-agent-month-kpis b {
  color: var(--ink);
  font-weight: 900;
}

.annual-compare-months article {
  min-height: 190px;
}

.annual-compare-rankings {
  display: grid;
  gap: 5px;
}

.annual-compare-rankings strong {
  align-items: center;
  border-bottom: 1px solid rgba(226, 232, 240, 0.82);
  padding-bottom: 5px;
}

.annual-compare-rankings strong:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.annual-compare-rankings em {
  overflow: hidden;
  color: #526174;
  text-overflow: ellipsis;
  white-space: nowrap;
}

@media (max-width: 1179px) {
  #app {
    grid-template-columns: 92px minmax(0, 1fr);
  }

  .brand-with-logo {
    align-items: center;
  }

  .brand-logo {
    width: 28px;
    max-height: 28px;
  }

  .brand div:not(.brand-mark),
  .nav-item span,
  .nav-group-toggle span,
  .nav-subitems,
  .tenant-panel {
    display: none;
  }

  .nav-item,
  .nav-group-toggle {
    justify-content: center;
  }

  .workspace-layout.with-action-panel {
    grid-template-columns: 1fr;
  }

  .coaching-layout {
    grid-template-columns: 1fr;
  }

  .coaching-history-panel {
    position: static;
  }

  .smart-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .right-action-panel {
    position: static;
    max-height: none;
  }

  .hero-band,
  .today-decision-bar,
  .two-one,
  .annual-layout,
  .team-monitor-layout,
  .morning-grid,
  .communication-manager-grid {
    grid-template-columns: 1fr;
  }

  .agent-grid,
  .dream-team-grid,
  .dream-shop-grid,
  .kpi-board,
  .engine-panel,
  .planning-summary-grid,
  .live-grid,
  .live-agent-grid,
  .admin-grid,
  .workdays-grid,
  .team-kpi-grid,
  .annual-kpi-grid,
  .annual-agent-grid,
  .annual-agent-comparison-grid,
  .loop-steps,
  .truth-strip,
  .command-grid {
    grid-template-columns: repeat(2, minmax(220px, 1fr));
  }

  .agent-contribution-panel {
    position: static;
  }

  .live-shop-grid-layout {
    grid-template-columns: 1fr;
  }

  .live-shop-metrics {
    grid-template-columns: repeat(4, minmax(80px, 1fr));
  }

  .workday-card {
    grid-template-columns: 1fr;
  }

  .live-form,
  .control-panel,
  .admin-form,
  .import-layout,
  .crm-filter-grid,
  .crm-form-grid,
  .crm-library-form {
    grid-template-columns: 1fr 1fr;
  }

    .communication-form {
    grid-template-columns: 1fr;
  }

  .task-detail-form {
    grid-template-columns: 1fr 1fr;
  }

  .crm-dashboard-grid,
  .crm-dashboard-grid.two,
  .crm-dashboard-grid.three,
  .crm-workspace {
    grid-template-columns: 1fr;
  }

  .crm-form-grid.detail {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .crm-detail-panel {
    position: static;
    max-height: none;
  }

  .crm-pipeline-grid {
    grid-template-columns: 1fr;
  }

  .planning-toolbar {
    align-items: stretch;
    flex-direction: column;
  }

  .planning-week-actions {
    align-items: stretch;
  }
}

@media (min-width: 760px) {
  .mobile-header-context,
  .mobile-drawer-head,
  .mobile-drawer-actions,
  .mobile-nav-backdrop,
  .sidebar .mobile-nav-toggle {
    display: none !important;
  }

  .sidebar-drawer {
    position: static;
    width: auto;
    height: auto;
    overflow: visible;
    padding: 0;
    box-shadow: none;
    transform: none !important;
    visibility: visible !important;
    background: transparent;
    transition: none;
  }

  body.mobile-nav-locked {
    overflow: auto;
    touch-action: auto;
  }
}

@media (max-width: 759px) {
  .login-form {
    grid-template-columns: 1fr;
  }

  #app {
    display: block;
  }

  .sidebar {
    position: sticky;
    top: 0;
    z-index: 40;
    height: auto;
    max-height: none;
    overflow: visible;
    padding: 8px 12px;
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  body.mobile-nav-locked {
    overflow: hidden;
    touch-action: none;
  }

  .sidebar-brand-row {
    min-height: 52px;
    align-items: center;
  }

  .sidebar .mobile-nav-toggle {
    display: inline-flex;
  }

  .sidebar-drawer {
    position: fixed;
    z-index: 42;
    inset: 0 auto 0 0;
    width: min(86vw, 340px);
    height: 100dvh;
    overflow-y: auto;
    overscroll-behavior: contain;
    background: var(--surface);
    padding: 14px;
    box-shadow: 24px 0 60px rgba(13, 19, 33, 0.18);
    transform: translateX(-105%);
    visibility: hidden;
    transition: transform 0.2s ease, visibility 0.2s ease;
  }

  .sidebar.mobile-nav-open .sidebar-drawer {
    transform: translateX(0);
    visibility: visible;
  }

  .mobile-nav-backdrop {
    position: fixed;
    z-index: 41;
    inset: 0;
    width: 100%;
    height: 100%;
    border: 0;
    border-radius: 0;
    background: rgba(13, 19, 33, 0.42);
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.2s ease;
  }

  .sidebar.mobile-nav-open .mobile-nav-backdrop {
    display: block;
    opacity: 1;
    pointer-events: auto;
  }

  .mobile-drawer-head {
    min-height: 48px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    border-bottom: 1px solid var(--line);
    padding-bottom: 10px;
  }

  .mobile-drawer-head > div {
    min-width: 0;
    display: grid;
    gap: 3px;
  }

  .mobile-drawer-head span {
    overflow: hidden;
    color: var(--muted);
    font-size: 12px;
    font-weight: 750;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .mobile-header-context {
    min-width: 0;
    flex: 1 1 auto;
    display: grid;
    gap: 2px;
  }

  .mobile-header-context strong,
  .mobile-header-context span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .mobile-header-context strong {
    font-size: 14px;
  }

  .mobile-header-context span {
    color: var(--muted);
    font-size: 11px;
    font-weight: 750;
  }

  .brand .brand-copy,
  .nav-item span,
  .nav-group-toggle span,
  .nav-subitems {
    display: block;
  }

  .brand,
  .brand-with-logo {
    flex: 0 0 auto;
    align-items: center;
    flex-direction: row;
  }

  .brand-logo {
    width: 58px;
    max-height: 38px;
    padding: 2px;
  }

  .nav {
    display: grid;
    overflow-x: visible;
    gap: 8px;
    padding-bottom: 4px;
  }

  .sidebar-drawer .tenant-panel {
    display: block;
    margin-top: auto;
  }

  .mobile-drawer-actions {
    display: grid;
    gap: 10px;
    border-top: 1px solid var(--line);
    padding-top: 12px;
  }

  .mobile-drawer-actions .language-switcher {
    width: 100%;
  }

  .mobile-drawer-actions .language-switcher select {
    width: 100%;
  }

  .mobile-session-actions {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    align-items: center;
  }

  .mobile-session-actions strong {
    min-width: 0;
    overflow-wrap: anywhere;
  }

  .mobile-session-actions button {
    min-height: 44px;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: var(--surface);
    padding: 0 12px;
    font-weight: 800;
  }

  .nav-item,
  .nav-group-toggle {
    min-width: 0;
    justify-content: flex-start;
  }

  .nav-subitems {
    display: none;
  }

  .nav-group.open > .nav-subitems {
    display: grid;
  }

  .workspace {
    padding: 0 12px 28px;
  }

  .topbar {
    display: none;
  }

  .top-actions {
    align-items: center;
    flex: 0 1 auto;
    flex-basis: auto;
    flex-wrap: wrap;
  }

  .topbar > div:first-child {
    flex: 1 1 150px;
  }

  .topbar .eyebrow,
  .topbar p {
    display: none;
  }

  .topbar h1 {
    font-size: 13px;
  }

  .session-pill > span {
    max-width: 96px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .page-title-with-action,
  .compact-page-title {
    flex-direction: column;
    align-items: flex-start;
  }

  .export-situation-button {
    width: 100%;
  }

  .kpi-row-scroll {
    overflow: visible;
  }

  .performance-kpi-board {
    min-width: 0;
    grid-template-columns: 1fr;
  }

  .kpi-export-menu {
    width: 100%;
  }

  .kpi-export-popover {
    left: 0;
    right: auto;
    width: 100%;
  }

  .role-switcher,
  .language-switcher {
    width: 100%;
  }

  .role-switcher select,
  .language-switcher select {
    min-width: 0;
    width: 100%;
  }

  .hero-copy h2 {
    font-size: 24px;
  }

  button,
  select,
  input,
  textarea,
  [role="button"] {
    max-width: 100%;
  }

  button,
  .icon-button,
  .primary-action,
  .ghost-button,
  .full-button,
  .action-row button,
  .segmented button {
    min-height: 44px;
  }

  .hero-band {
    margin-top: 12px;
    gap: 10px;
  }

  .hero-copy {
    min-height: 0;
    padding: 16px;
  }

  .hero-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .summary-tile {
    min-height: 94px;
    padding: 12px;
  }

  .summary-tile strong {
    font-size: 24px;
  }

  .today-date-pill {
    padding: 6px 8px;
    font-size: 12px;
  }

  .today-decision-bar,
  .content-grid,
  .content-grid.four,
  .loop-steps,
  .truth-strip,
  .command-grid,
  .shop-risk-row,
  .agent-action-row,
  .agent-grid,
  .dream-team-grid,
  .dream-shop-grid,
  .shop-grid,
  .kpi-board,
  .engine-panel,
  .planning-summary-grid,
  .live-grid,
  .live-agent-grid,
  .team-kpi-grid,
  .annual-kpi-grid,
  .annual-agent-grid,
  .annual-agent-comparison-grid,
  .annual-layout,
  .admin-grid,
  .workdays-grid,
  .crm-dashboard-grid,
  .crm-dashboard-grid.two,
  .crm-dashboard-grid.three,
  .crm-filter-grid,
  .crm-form-grid,
  .crm-form-grid.detail,
  .crm-library-form,
  .crm-workspace,
  .task-board,
  .task-detail-form,
  .live-form,
  .control-panel,
  .admin-form,
  .import-layout,
  .quick-buttons,
  .form-row,
  .brief-kpi-grid,
  .coaching-sheet-grid,
  .coaching-type-chooser,
  .coaching-dual,
  .smart-grid {
    grid-template-columns: 1fr;
  }

  .coaching-folder-head {
    align-items: stretch;
    flex-direction: column;
  }

  .coaching-folder-head label {
    min-width: 0;
  }

  .coaching-record summary {
    grid-template-columns: 22px minmax(0, 1fr) auto;
    gap: 8px;
  }

  .coaching-timeline-marker {
    grid-row: 1 / 3;
    margin-left: 2px;
  }

  .coaching-record-type,
  .coaching-record-copy {
    grid-column: 2;
  }

  .coaching-record summary > .status-badge,
  .coaching-record summary > .badge {
    grid-column: 3;
    grid-row: 1;
  }

  .coaching-record-chevron {
    grid-column: 3;
    grid-row: 2;
    justify-self: end;
  }

  .coaching-record-body {
    padding: 14px;
  }

  .today-agent-operations {
    margin-top: 14px;
    gap: 10px;
  }

  .today-agent-grid,
  .today-manager-core,
  .today-manager-secondary {
    margin-top: 18px;
    gap: 16px;
  }

  .command-panel {
    padding: 14px;
  }

  .content-grid,
  .content-grid.four {
    gap: 10px;
  }

  .simple-row {
    grid-template-columns: minmax(0, 1fr);
    gap: 5px;
  }

  .simple-row span {
    text-align: left;
  }

  .recommendation {
    padding: 12px;
  }

  .recommendation-head {
    grid-template-columns: minmax(0, 1fr);
  }

  .recommendation-head .owner {
    width: fit-content;
  }

  .action-stack {
    gap: 9px;
  }

  .communication-panel {
    margin-top: 14px;
    padding: 12px;
  }

  .crm-view-tabs {
    overflow-x: auto;
    justify-content: flex-start;
    scrollbar-width: thin;
  }

  .crm-view-tabs button {
    flex: 0 0 auto;
    white-space: nowrap;
  }

  .crm-table-card,
  .crm-table-scroll {
    overflow: visible;
  }

  .crm-table,
  .crm-table tbody,
  .crm-table td {
    width: 100%;
    min-width: 0;
    display: block;
  }

  .crm-table colgroup,
  .crm-table thead {
    display: none;
  }

  .crm-table tbody {
    display: grid;
    gap: 10px;
  }

  .crm-table tr {
    position: relative;
    width: 100%;
    min-width: 0;
    display: flex;
    flex-direction: column;
    border: 1px solid var(--line);
    border-radius: 8px;
    background: var(--surface);
    padding: 12px;
    box-shadow: 0 8px 22px rgba(21, 32, 56, 0.05);
  }

  .crm-table td {
    max-width: none;
    overflow: visible;
    border: 0;
    padding: 5px 0;
    white-space: normal;
    text-overflow: clip;
  }

  .crm-table td::before {
    content: attr(data-label);
    display: block;
    margin-bottom: 2px;
    color: #94a3b8;
    font-size: 9px;
    font-weight: 900;
    letter-spacing: 0.09em;
    text-transform: uppercase;
  }

  .crm-table .crm-cell-client {
    padding-top: 0;
    font-size: 16px;
    order: -1;
  }

  .crm-table .crm-cell-client::before {
    display: none;
  }

  .crm-table .crm-cell-site,
  .crm-table .crm-cell-email,
  .crm-table .crm-cell-address,
  .crm-table .crm-cell-zip,
  .crm-table .crm-cell-city,
  .crm-table .crm-cell-products,
  .crm-table .crm-cell-offers,
  .crm-table .crm-cell-hardware,
  .crm-table .crm-cell-credit {
    display: none;
  }

  .crm-client-link strong {
    overflow: visible;
    white-space: normal;
  }

  .agent-month-report,
  .agent-month-scroll {
    overflow: visible;
  }

  .agent-month-table,
  .agent-month-table tbody,
  .agent-month-table tr,
  .agent-month-table th,
  .agent-month-table td {
    width: 100%;
    min-width: 0;
    display: block;
  }

  .agent-month-table thead {
    display: none;
  }

  .agent-month-table tbody {
    display: grid;
    gap: 8px;
    padding: 8px;
  }

  .agent-month-table tbody tr {
    border: 1px solid var(--line);
    border-radius: 8px;
    padding: 10px;
  }

  .agent-month-table tbody th {
    padding: 0 0 8px;
  }

  .agent-month-table tbody td {
    border: 0;
    padding: 5px 0;
    white-space: normal;
  }

  .agent-month-table tbody td:empty {
    display: none;
  }

  .agent-month-table tbody td::before {
    content: attr(data-label);
    margin-right: 8px;
    color: #94a3b8;
    font-size: 9px;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
  }

  .planning-week-scroll,
  .annual-month-table-card,
  .data-matrix-card,
  .matrix-card {
    position: relative;
    max-width: 100%;
    overflow-x: auto;
    overscroll-behavior-inline: contain;
    scrollbar-width: thin;
    box-shadow: inset -18px 0 18px -22px rgba(13, 19, 33, 0.55), var(--shadow);
  }

  .planning-week-table thead th:first-child,
  .planning-week-table tbody th:first-child {
    position: sticky;
    left: 0;
    z-index: 3;
    background: var(--surface);
  }

  .planning-week-table tbody td {
    min-width: 176px;
  }

  .planning-slot-editable {
    min-height: 154px;
  }

  .planning-time-inputs {
    grid-template-columns: 1fr;
  }

  .annual-modal-backdrop,
  .dream-modal-backdrop,
  .task-modal-backdrop {
    padding: 0;
    align-items: end;
  }

  .annual-modal-panel,
  .dream-modal-panel,
  .task-modal-panel {
    width: 100%;
    max-width: none;
    max-height: 92dvh;
    border-radius: 12px 12px 0 0;
  }

  .annual-modal-top,
  .dream-modal-top,
  .task-modal-top {
    position: sticky;
    top: 0;
    z-index: 4;
    background: var(--surface);
  }

  .annual-modal-top h2,
  .dream-modal-top h2,
  .task-modal-top h2 {
    font-size: 18px;
    overflow-wrap: anywhere;
  }

  .annual-chart-card,
  .annual-insight-panel,
  .annual-kpi-card,
  .annual-agent-card,
  .annual-agent-comparison-card {
    padding: 14px;
  }

  .annual-agent-facts {
    grid-template-columns: 1fr;
  }

  .annual-agent-modal-summary {
    grid-template-columns: 1fr;
  }

  .recommendation dl {
    grid-template-columns: 1fr;
  }

  .management-intelligence-grid,
  .recommendation-feedback-fields {
    grid-template-columns: 1fr;
  }

  .management-action-detail {
    grid-column: auto;
  }

  .live-shop-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .crm-library-item {
    grid-template-columns: 1fr;
  }

  .planning-week-hero {
    align-items: flex-start;
    flex-direction: column;
  }

  .planning-week-actions {
    flex-direction: column;
  }

  .planning-week-actions button,
  .planning-toolbar .segmented,
  .dream-tabs,
  .crm-view-tabs {
    width: 100%;
  }

  .dream-tabs button,
  .crm-view-tabs button {
    flex: 1;
  }

  .dream-shop-signal,
  .dream-stats {
    grid-template-columns: 1fr;
  }

  .dream-team-picker > div {
    grid-template-columns: 1fr;
  }

  .wide {
    grid-column: auto;
  }

  .crm-form-grid.detail .wide {
    grid-column: auto;
  }

  .dream-hero {
    padding: 24px;
    min-height: 210px;
    align-items: end;
  }

  .dream-avatar {
    left: 24px;
    top: 24px;
    width: 86px;
    height: 86px;
    font-size: 25px;
  }

  .dream-title {
    align-self: end;
    padding-top: 96px;
  }

  .dream-body {
    padding-top: 24px;
  }

  .dream-stats,
  .dream-contact,
  .dream-edit-grid {
    grid-template-columns: 1fr;
  }

  .dream-modal-backdrop {
    padding: 12px;
  }

  .dream-modal-panel {
    max-height: calc(100vh - 24px);
  }

  .section-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .live-rule-note {
    align-items: flex-start;
    flex-direction: column;
  }

  .priority-item,
  .risk-row,
  .recommendation dl div,
  .timeline-row,
  .presence-row {
    grid-template-columns: 1fr;
  }

  .priority-index {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
  }
}

.sales4c-page {
  display: grid;
  gap: 18px;
}

.sales4c-page-head,
.sales4c-config-stage > header,
.sales4c-stage-form > header,
.sales4c-folder-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}

.sales4c-page-head h2,
.sales4c-stage-form h3,
.sales4c-config-stage h3,
.sales4c-version-history h3 {
  margin: 0;
}

.sales4c-page-head p,
.sales4c-stage-form header p {
  margin: 4px 0 0;
  color: var(--muted);
}

.sales4c-summary,
.sales4c-scoreboard {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.sales4c-stat,
.sales4c-scoreboard > div {
  min-width: 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.sales4c-stat span,
.sales4c-scoreboard span {
  display: block;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.sales4c-stat strong,
.sales4c-scoreboard strong {
  display: block;
  margin-top: 8px;
  font-size: 24px;
}

.sales4c-list {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.sales4c-list-row {
  width: 100%;
  display: grid;
  grid-template-columns: 120px minmax(180px, 1fr) 90px 110px;
  align-items: center;
  gap: 14px;
  padding: 14px 16px;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  color: var(--ink);
  text-align: left;
}

.sales4c-list-row:last-child {
  border-bottom: 0;
}

.sales4c-list-row:hover {
  background: var(--surface-soft);
}

.sales4c-list-row small,
.sales4c-list-row span {
  min-width: 0;
}

.sales4c-list-row small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
}

.sales4c-list-date,
.sales4c-score {
  font-variant-numeric: tabular-nums;
  font-weight: 800;
}

.sales4c-setup {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.sales4c-steps {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
}

.sales4c-steps button {
  min-width: 0;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--muted);
  text-align: left;
}

.sales4c-steps button > span {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  border-radius: 50%;
  background: var(--surface-soft);
}

.sales4c-steps button strong {
  overflow: hidden;
  text-overflow: ellipsis;
}

.sales4c-steps button.active {
  border-color: var(--blue);
  color: var(--blue);
  box-shadow: 0 0 0 2px rgba(47, 103, 194, 0.1);
}

.sales4c-stage-form,
.sales4c-summary-form,
.sales4c-config-stage,
.sales4c-version-history {
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.sales4c-stage-form > header > strong {
  font-size: 28px;
}

.sales4c-action-list {
  display: grid;
  gap: 8px;
  margin-top: 16px;
}

.sales4c-action-row {
  display: grid;
  grid-template-columns: minmax(220px, 1.35fr) minmax(170px, 0.8fr) 130px minmax(170px, 1fr) minmax(170px, 1fr);
  align-items: end;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
}

.sales4c-action-row label,
.sales4c-summary-grid label,
.sales4c-config-row label {
  min-width: 0;
}

.sales4c-action-row input,
.sales4c-action-row select,
.sales4c-summary-grid input,
.sales4c-summary-grid textarea,
.sales4c-config-form input,
.sales4c-config-form select,
.sales4c-config-form textarea {
  width: 100%;
}

.sales4c-action-copy {
  display: flex;
  align-items: center;
  gap: 10px;
}

.sales4c-action-copy > span {
  display: grid;
  width: 28px;
  height: 28px;
  flex: 0 0 28px;
  place-items: center;
  border-radius: 50%;
  background: var(--blue-soft);
  color: var(--blue);
  font-weight: 800;
}

.sales4c-action-copy small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
}

.sales4c-form-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 16px;
}

.sales4c-summary-grid,
.sales4c-detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 16px;
}

.sales4c-summary-grid textarea {
  min-height: 116px;
}

.sales4c-detail-section,
.sales4c-comments > div {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.sales4c-detail-section h3 {
  margin: 0 0 10px;
}

.sales4c-detail-section p,
.sales4c-comments p {
  margin: 0;
  color: var(--muted);
}

.sales4c-detail-section ul {
  display: grid;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.sales4c-detail-section li {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--line);
}

.sales4c-detail-section li:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.sales4c-detail-section li span {
  color: var(--muted);
  text-align: right;
}

.sales4c-comments {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.sales4c-comments span {
  display: block;
  margin-bottom: 8px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.sales4c-correction {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.sales4c-correction h3 {
  grid-column: 1 / -1;
  margin: 0;
}

.sales4c-config-form {
  display: grid;
  gap: 14px;
}

.sales4c-config-meta {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.sales4c-config-stage > header {
  margin-bottom: 12px;
}

.sales4c-config-stage > header span {
  color: var(--muted);
}

.sales4c-config-stage-head {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) 90px auto;
  align-items: end;
  gap: 10px;
}

.sales4c-config-stage-head span {
  align-self: center;
  white-space: nowrap;
}

.sales4c-config-actions {
  display: grid;
  gap: 8px;
}

.sales4c-evaluation-config {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.sales4c-evaluation-config > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 76px;
  align-items: end;
  gap: 8px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
}

.sales4c-config-row {
  display: grid;
  grid-template-columns: minmax(240px, 1fr) 90px 150px 90px 80px 80px;
  align-items: end;
  gap: 10px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-soft);
}

.sales4c-check {
  display: flex;
  align-items: center;
  min-height: 42px;
  gap: 7px;
}

.sales4c-check input {
  width: auto;
}

.sales4c-add-action {
  grid-template-columns: 160px minmax(260px, 1fr) 180px;
  align-items: end;
}

.sales4c-add-action h3 {
  grid-column: 1 / -1;
  margin: 0;
}

.sales4c-version-history {
  display: grid;
  gap: 8px;
  margin-top: 18px;
}

.sales4c-version-history > div {
  display: flex;
  justify-content: space-between;
  padding: 10px 0;
  border-top: 1px solid var(--line);
}

@media (max-width: 1180px) {
  .sales4c-action-row {
    grid-template-columns: minmax(220px, 1.2fr) repeat(2, minmax(140px, 0.7fr));
  }

  .sales4c-note {
    grid-column: span 1;
  }

  .sales4c-config-row {
    grid-template-columns: minmax(220px, 1fr) 90px 150px 90px;
  }

  .sales4c-config-stage-head {
    grid-template-columns: minmax(0, 1fr) 84px;
  }

  .sales4c-config-stage-head span {
    grid-column: 1 / -1;
  }

  .sales4c-evaluation-config {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .sales4c-check {
    min-height: auto;
  }
}

@media (max-width: 759px) {
  .sales4c-page-head,
  .sales4c-stage-form > header {
    align-items: flex-start;
    flex-direction: column;
  }

  .sales4c-summary,
  .sales4c-scoreboard {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .sales4c-list-row {
    grid-template-columns: 1fr auto;
  }

  .sales4c-list-date,
  .sales4c-list-row .badge {
    grid-column: span 1;
  }

  .sales4c-setup,
  .sales4c-summary-grid,
  .sales4c-detail-grid,
  .sales4c-comments,
  .sales4c-correction,
  .sales4c-config-meta,
  .sales4c-add-action {
    grid-template-columns: 1fr;
  }

  .sales4c-steps {
    display: flex;
    overflow-x: auto;
    padding-bottom: 4px;
  }

  .sales4c-steps button {
    min-width: 150px;
  }

  .sales4c-action-row,
  .sales4c-config-row,
  .sales4c-evaluation-config {
    grid-template-columns: 1fr;
  }

  .sales4c-config-stage-head {
    grid-template-columns: 1fr;
  }

  .sales4c-form-actions {
    align-items: stretch;
    flex-direction: column-reverse;
  }

  .sales4c-detail-section li {
    align-items: flex-start;
    flex-direction: column;
  }

  .sales4c-detail-section li span {
    text-align: left;
  }
}

/* Shop supply orders */
.shop-orders-toolbar {
  display: flex;
  align-items: end;
  gap: 12px;
  margin-top: 14px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.shop-orders-segmented {
  align-self: end;
}

.compact-select-label {
  min-width: 180px;
}

.compact-select-label select {
  min-height: 36px;
}

.shop-order-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin-top: 14px;
}

.shop-order-summary-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 72px;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.shop-order-summary-item span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 850;
  text-transform: uppercase;
}

.shop-order-summary-item strong {
  font-size: 26px;
}

.shop-order-summary-item.status-requested {
  border-left: 4px solid var(--amber);
}

.shop-order-summary-item.status-ordered {
  border-left: 4px solid var(--blue);
}

.shop-order-summary-item.status-received {
  border-left: 4px solid var(--green);
}

.shop-order-form-panel {
  margin-top: 14px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.compact-section-heading {
  margin-bottom: 12px;
}

.compact-section-heading h3 {
  margin: 0;
  font-size: 17px;
}

.shop-order-form {
  display: grid;
  grid-template-columns: minmax(140px, 0.75fr) minmax(240px, 1.6fr) minmax(110px, 0.55fr) minmax(150px, 0.8fr);
  align-items: end;
  gap: 12px;
}

.shop-order-item-field {
  min-width: 0;
}

.shop-order-note-field {
  grid-column: span 3;
}

.shop-item-form {
  grid-template-columns: minmax(250px, 1.5fr) minmax(130px, 0.7fr) minmax(150px, 0.8fr) minmax(110px, 0.55fr) minmax(150px, 0.8fr) auto;
}

.shop-orders-table-wrap {
  margin-top: 14px;
  overflow-x: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
}

.shop-orders-table {
  width: 100%;
  min-width: 980px;
  border-collapse: collapse;
  table-layout: auto;
}

.shop-orders-table th,
.shop-orders-table td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--line);
  text-align: left;
  vertical-align: middle;
}

.shop-orders-table th {
  color: var(--muted);
  background: var(--surface-soft);
  font-size: 10px;
  font-weight: 900;
  text-transform: uppercase;
}

.shop-orders-table tbody tr:last-child td {
  border-bottom: 0;
}

.shop-orders-table td strong {
  color: var(--ink);
}

.shop-orders-table td small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
  font-size: 11px;
}

.shop-order-status-select {
  min-width: 148px;
  min-height: 34px;
  padding: 0 8px;
  font-size: 12px;
}

.supply-status {
  white-space: nowrap;
}

.supply-status-requested,
.shop-order-status-select.status-requested {
  border-color: #f7d48a;
  background: #fff9e8;
  color: #8a5b00;
}

.supply-status-ordered,
.shop-order-status-select.status-ordered {
  border-color: #bdd7ff;
  background: #eef5ff;
  color: #1f5da8;
}

.supply-status-received {
  border-color: #b9e2c4;
  background: #eefaf1;
  color: #267640;
}

.supply-status-cancelled {
  color: var(--muted);
  background: var(--surface-soft);
}

.shop-order-note {
  max-width: 280px;
  color: var(--muted);
  overflow-wrap: anywhere;
}

.shop-order-actions {
  width: 1%;
  white-space: nowrap;
  text-align: right !important;
}

.compact-button {
  min-height: 34px;
  padding: 0 10px;
  font-size: 12px;
}

.danger-icon-button {
  color: var(--red);
}

.shop-orders-empty {
  margin-top: 14px;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

@media (max-width: 1180px) {
  .shop-order-form,
  .shop-item-form {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .shop-order-note-field {
    grid-column: span 2;
  }
}

@media (max-width: 759px) {
  .shop-orders-toolbar {
    align-items: stretch;
    flex-direction: column;
  }

  .shop-orders-segmented {
    align-self: stretch;
  }

  .shop-orders-segmented button {
    flex: 1;
  }

  .compact-select-label {
    min-width: 0;
  }

  .shop-order-summary {
    grid-template-columns: 1fr;
  }

  .shop-order-summary-item {
    min-height: 58px;
  }

  .shop-order-form,
  .shop-item-form {
    grid-template-columns: 1fr;
  }

  .shop-order-note-field {
    grid-column: auto;
  }

  .shop-orders-table {
    min-width: 0;
  }

  .shop-orders-table thead {
    display: none;
  }

  .shop-orders-table,
  .shop-orders-table tbody,
  .shop-orders-table tr,
  .shop-orders-table td {
    display: block;
    width: 100%;
  }

  .shop-orders-table tr {
    padding: 8px 12px;
    border-bottom: 1px solid var(--line);
  }

  .shop-orders-table tbody tr:last-child {
    border-bottom: 0;
  }

  .shop-orders-table td {
    display: grid;
    grid-template-columns: minmax(105px, 0.45fr) minmax(0, 1fr);
    gap: 10px;
    padding: 8px 0;
    border: 0;
    text-align: left !important;
  }

  .shop-orders-table td::before {
    content: attr(data-label);
    color: var(--muted);
    font-size: 10px;
    font-weight: 900;
    text-transform: uppercase;
  }

  .shop-orders-table .shop-order-actions:empty {
    display: none;
  }

  .shop-orders-table .shop-order-actions::before {
    content: "";
  }

  .shop-orders-table .shop-order-actions {
    display: flex;
    justify-content: flex-end;
  }

  .shop-order-status-select {
    min-width: 0;
  }
}

/* Digital Pencil Selling */
.pencil-page {
  --pencil-navy: #12284a;
  --pencil-cyan: #38aeca;
  --pencil-cyan-soft: #eaf8fb;
  --pencil-line: #dce5ef;
  --pencil-muted: #66758b;
  display: grid;
  gap: 20px;
  min-width: 0;
}

.pencil-page button,
.pencil-page input,
.pencil-page select,
.pencil-page textarea {
  letter-spacing: 0;
}

.compact-page-header,
.pencil-conversation-header,
.pencil-create-panel,
.pencil-followup-panel,
.pencil-approval-panel,
.pencil-settings-form,
.pencil-admin-grid > div,
.crm-offers-block {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
}

.compact-page-header {
  align-items: center;
  display: flex;
  justify-content: space-between;
  min-height: 74px;
  padding: 16px 18px;
}

.compact-page-header h1,
.compact-page-header p {
  margin: 0;
}

.compact-page-header h1 {
  color: #0d1626;
  font-size: 1.45rem;
}

.compact-page-header p {
  color: var(--pencil-muted);
  font-size: 0.86rem;
  margin-top: 4px;
}

.pencil-create-panel,
.pencil-settings-form {
  padding: 18px;
}

.pencil-create-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.pencil-create-grid label,
.pencil-workspace-footer label,
.pencil-adjust-form,
.pencil-questions label,
.pencil-notes {
  color: #45566e;
  display: grid;
  font-size: 0.7rem;
  font-weight: 800;
  gap: 6px;
  min-width: 0;
  text-transform: uppercase;
}

.pencil-create-grid .pencil-setting-toggle {
  align-items: center;
  align-self: end;
  display: flex;
  flex-direction: row;
  gap: 0.65rem;
  min-height: 40px;
  text-transform: none;
}

.pencil-setting-toggle input {
  height: 18px;
  margin: 0;
  min-height: 18px;
  width: 18px;
}

.pencil-create-grid input,
.pencil-create-grid select,
.pencil-workspace-footer input,
.pencil-workspace-footer select,
.pencil-questions textarea,
.pencil-notes textarea,
.pencil-search input,
.pencil-catalog > select,
.pencil-adjust-form input {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  color: #111b2d;
  min-height: 42px;
  padding: 9px 11px;
  text-transform: none;
  width: 100%;
}

.pencil-summary-grid,
.pencil-admin-summary {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.pencil-summary-grid article,
.pencil-admin-summary article {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  min-height: 92px;
  padding: 15px;
}

.pencil-summary-grid article.attention {
  border-color: #f0c77d;
}

.pencil-summary-grid span,
.pencil-admin-summary span {
  color: var(--pencil-muted);
  font-size: 0.7rem;
  font-weight: 800;
  text-transform: uppercase;
}

.pencil-summary-grid strong,
.pencil-admin-summary strong {
  color: #0c1627;
  font-size: 1.45rem;
  overflow-wrap: anywhere;
}

.pencil-dashboard-grid,
.pencil-monitor-layout {
  display: grid;
  gap: 16px;
  grid-template-columns: minmax(0, 1fr) 280px;
  min-width: 0;
}

.pencil-offer-list {
  display: grid;
  gap: 10px;
}

.pencil-offer-card {
  align-items: center;
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  color: #162238;
  display: grid;
  gap: 9px 16px;
  grid-template-columns: minmax(150px, 1.2fr) minmax(120px, 0.8fr) minmax(180px, 1.3fr);
  min-height: 104px;
  padding: 14px 16px;
  text-align: left;
  width: 100%;
}

.pencil-offer-card:hover {
  border-color: #88cddd;
  box-shadow: 0 8px 22px rgb(18 40 74 / 8%);
}

.pencil-offer-card-top {
  align-items: center;
  display: flex;
  gap: 8px;
  min-width: 0;
}

.pencil-offer-card-top strong,
.pencil-offer-value strong {
  overflow-wrap: anywhere;
}

.pencil-offer-number,
.pencil-offer-meta,
.pencil-next-move,
.pencil-offer-value small {
  color: var(--pencil-muted);
  font-size: 0.75rem;
}

.pencil-offer-value {
  display: grid;
  gap: 3px;
}

.pencil-next-move {
  background: var(--pencil-cyan-soft);
  border-radius: 5px;
  color: #17677a;
  grid-column: 2 / -1;
  padding: 7px 9px;
}

.pencil-status {
  border: 1px solid #dce5ef;
  border-radius: 999px;
  color: #53637a;
  flex: 0 0 auto;
  font-size: 0.65rem;
  font-weight: 800;
  padding: 4px 7px;
  text-transform: uppercase;
}

.pencil-status.status-won {
  background: #e8f6ec;
  border-color: #bfe1c8;
  color: #287440;
}

.pencil-status.status-lost,
.pencil-status.status-expired {
  background: #fff0f0;
  border-color: #f1c5c7;
  color: #b3353c;
}

.pencil-status.status-negotiation,
.pencil-status.status-follow_up_planned {
  background: #fff7e8;
  border-color: #edd6a6;
  color: #9a621b;
}

.pencil-followup-panel,
.pencil-approval-panel {
  align-self: start;
  padding: 16px;
}

.pencil-followup-group {
  align-items: center;
  border-bottom: 1px solid #edf1f6;
  display: flex;
  justify-content: space-between;
  padding: 12px 0;
}

.pencil-followup-group span {
  color: var(--pencil-muted);
  font-size: 0.8rem;
}

.pencil-followup-list {
  display: grid;
  gap: 7px;
  margin-top: 10px;
}

.pencil-followup-card {
  align-items: center;
  border: 1px solid var(--pencil-line);
  border-radius: 7px;
  display: grid;
  gap: 7px;
  grid-template-columns: minmax(0, 1fr) auto;
  padding: 8px;
}

.pencil-followup-card > button:first-child {
  background: transparent;
  border: 0;
  color: #17243a;
  display: grid;
  gap: 2px;
  padding: 0;
  text-align: left;
}

.pencil-followup-card span,
.pencil-followup-card small {
  color: var(--pencil-muted);
  font-size: 0.66rem;
}

.pencil-conversation-header {
  align-items: center;
  display: grid;
  gap: 12px;
  grid-template-columns: auto minmax(180px, 1.3fr) minmax(160px, 1fr) minmax(160px, 1fr) auto;
  padding: 12px 14px;
}

.pencil-client-identity,
.pencil-offer-identity,
.pencil-save-state {
  display: grid;
  gap: 2px;
  min-width: 0;
}

.pencil-client-identity span,
.pencil-offer-identity span,
.pencil-save-state span {
  color: #8a99ad;
  font-size: 0.62rem;
  font-weight: 800;
  text-transform: uppercase;
}

.pencil-client-identity strong,
.pencil-offer-identity strong,
.pencil-save-state strong,
.pencil-client-identity small,
.pencil-offer-identity small,
.pencil-save-state small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pencil-client-identity small,
.pencil-offer-identity small,
.pencil-save-state small {
  color: var(--pencil-muted);
}

.pencil-client-identity .pencil-secondary-meta {
  color: #8290a4;
  font-size: 0.65rem;
}

.pencil-header-actions {
  display: flex;
  gap: 7px;
}

.pencil-stepper {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  overflow: hidden;
}

.pencil-stepper button {
  align-items: center;
  background: #fff;
  border: 0;
  border-right: 1px solid var(--pencil-line);
  color: #65748a;
  display: flex;
  gap: 9px;
  justify-content: center;
  min-height: 52px;
}

.pencil-stepper button:last-child {
  border-right: 0;
}

.pencil-stepper button > span {
  align-items: center;
  background: #edf2f7;
  border-radius: 50%;
  display: inline-flex;
  font-size: 0.7rem;
  height: 24px;
  justify-content: center;
  width: 24px;
}

.pencil-stepper button.active {
  background: var(--pencil-cyan-soft);
  color: #125f72;
}

.pencil-stepper button.complete > span {
  background: #2f8750;
  color: #fff;
}

.pencil-workspace-grid {
  align-items: start;
  display: grid;
  gap: 12px;
  grid-template-columns: 108px minmax(240px, 0.75fr) minmax(380px, 1.25fr) 270px;
  min-width: 0;
}

.pencil-need-rail,
.pencil-discovery,
.pencil-canvas,
.pencil-catalog {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  min-width: 0;
}

.pencil-need-rail {
  display: grid;
  gap: 3px;
  max-height: calc(100vh - 230px);
  overflow-y: auto;
  padding: 6px;
  position: sticky;
  top: 78px;
}

.pencil-need-rail button {
  align-items: center;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 6px;
  color: #5c6b80;
  display: grid;
  font-size: 0.62rem;
  gap: 3px;
  justify-items: center;
  min-height: 61px;
  padding: 5px;
  position: relative;
  text-align: center;
  width: 100%;
}

.pencil-need-rail button.active {
  background: var(--pencil-cyan-soft);
  border-color: #a7dce7;
  color: #145d6d;
}

.pencil-need-rail button i {
  background: #cbd4df;
  border: 2px solid #fff;
  border-radius: 50%;
  height: 9px;
  position: absolute;
  right: 5px;
  top: 5px;
  width: 9px;
}

.pencil-need-rail button.state-explored i {
  background: #3baac4;
}

.pencil-need-rail button.state-complete i,
.pencil-need-rail button.state-added i {
  background: #338451;
}

.pencil-need-icon {
  align-items: center;
  background: #eff3f8;
  border-radius: 50%;
  display: flex;
  font-size: 0.75rem;
  font-weight: 900;
  height: 24px;
  justify-content: center;
  width: 24px;
}

.pencil-discovery,
.pencil-canvas,
.pencil-catalog {
  padding: 14px;
}

.pencil-discovery > header,
.pencil-canvas > header,
.pencil-catalog > header {
  align-items: start;
  display: flex;
  justify-content: space-between;
  margin-bottom: 13px;
}

.pencil-discovery header span,
.pencil-canvas header span {
  color: #8a99ad;
  font-size: 0.62rem;
  font-weight: 800;
  text-transform: uppercase;
}

.pencil-discovery h2,
.pencil-canvas h2,
.pencil-catalog h3 {
  font-size: 1rem;
  margin: 3px 0 0;
}

.pencil-explored-toggle {
  align-items: center;
  color: #53637a;
  display: flex;
  font-size: 0.72rem;
  gap: 6px;
}

.pencil-questions,
.pencil-known-values,
.pencil-suggested-products {
  display: grid;
  gap: 10px;
}

.pencil-notes {
  margin-top: 12px;
}

.pencil-known-values {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 10px;
}

.pencil-known-values span,
.pencil-benefits span {
  background: #eef4f8;
  border-radius: 999px;
  color: #52647a;
  font-size: 0.64rem;
  padding: 4px 7px;
}

.pencil-suggested-products {
  border-top: 1px solid #e8edf3;
  margin-top: 14px;
  padding-top: 12px;
}

.pencil-suggested-products > span {
  color: #697991;
  font-size: 0.68rem;
  font-weight: 800;
  text-transform: uppercase;
}

.pencil-suggested-products > div,
.pencil-offer-items {
  display: grid;
  gap: 7px;
}

.pencil-suggested-products button {
  align-items: center;
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  display: flex;
  justify-content: space-between;
  min-height: 38px;
  padding: 7px 9px;
  text-align: left;
}

.pencil-offer-item {
  border: 1px solid var(--pencil-line);
  border-radius: 7px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(0, 1fr) 100px;
  padding: 11px;
}

.pencil-offer-item.needs-confirmation {
  border-color: #e5bf74;
}

.pencil-item-main {
  display: grid;
  gap: 9px;
  grid-template-columns: 25px minmax(0, 1fr);
}

.pencil-item-index {
  align-items: center;
  background: var(--pencil-cyan-soft);
  border-radius: 50%;
  color: #176a7d;
  display: flex;
  font-size: 0.7rem;
  font-weight: 800;
  height: 25px;
  justify-content: center;
}

.pencil-item-main strong {
  display: block;
  font-size: 0.84rem;
}

.pencil-item-main p {
  color: var(--pencil-muted);
  font-size: 0.69rem;
  line-height: 1.35;
  margin: 3px 0 0;
}

.pencil-benefits {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 7px;
}

.pencil-selected-options {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 6px;
}

.pencil-selected-options span {
  color: #176a7d;
  font-size: 0.64rem;
  font-weight: 750;
}

.pencil-item-price {
  display: grid;
  justify-items: end;
  text-align: right;
}

.pencil-item-price strong {
  font-size: 0.86rem;
  overflow-wrap: anywhere;
}

.pencil-item-price span,
.pencil-item-price small {
  color: var(--pencil-muted);
  font-size: 0.63rem;
}

.pencil-item-controls {
  align-items: end;
  display: flex;
  gap: 5px;
  grid-column: 1 / -1;
}

.pencil-item-controls label {
  color: var(--pencil-muted);
  display: grid;
  font-size: 0.62rem;
  gap: 3px;
}

.pencil-item-controls input {
  border: 1px solid var(--pencil-line);
  border-radius: 5px;
  height: 34px;
  width: 56px;
}

.pencil-item-options {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  grid-column: 1 / -1;
}

.pencil-item-options label {
  align-items: center;
  background: #f6f8fb;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  cursor: pointer;
  display: grid;
  gap: 1px 7px;
  grid-template-columns: auto 1fr;
  padding: 6px 8px;
}

.pencil-item-options input {
  grid-row: 1 / span 2;
}

.pencil-item-options span {
  font-size: 0.68rem;
  font-weight: 750;
}

.pencil-item-options small {
  color: var(--pencil-muted);
  font-size: 0.59rem;
}

.pencil-adjust-form {
  align-items: end;
  display: grid;
  gap: 6px;
  grid-column: 1 / -1;
  grid-template-columns: 110px minmax(0, 1fr) auto;
}

.pencil-adjust-form input {
  min-height: 36px;
}

.pencil-pricing-summary {
  border-top: 1px solid var(--pencil-line);
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 14px;
  padding-top: 14px;
}

.pencil-pricing-summary > div {
  background: #f6f8fb;
  border-radius: 6px;
  display: grid;
  gap: 3px;
  padding: 9px;
}

.pencil-pricing-summary span {
  color: var(--pencil-muted);
  font-size: 0.64rem;
}

.pencil-pricing-summary strong {
  overflow-wrap: anywhere;
}

.pencil-pricing-summary .primary {
  background: var(--pencil-navy);
  color: #fff;
}

.pencil-pricing-summary .primary span {
  color: #b8d8e4;
}

.pencil-confirmation-note {
  background: #fff7e7;
  border-left: 3px solid #ca861e;
  color: #805615;
  font-size: 0.69rem;
  margin: 10px 0 0;
  padding: 8px 10px;
}

.pencil-configuration-issues {
  background: #fff6e5;
  border: 1px solid #e8c57f;
  border-radius: 7px;
  color: #714a12;
  font-size: 0.7rem;
  margin-top: 10px;
  padding: 10px 12px;
}

.pencil-configuration-issues ul {
  display: grid;
  gap: 4px;
  margin: 7px 0 0;
  padding-left: 18px;
}

.pencil-configuration-issues code {
  background: rgb(255 255 255 / 70%);
  border-radius: 3px;
  margin-left: 4px;
  padding: 1px 4px;
}

.pencil-catalog {
  max-height: calc(100vh - 230px);
  overflow: hidden;
  position: sticky;
  top: 78px;
}

.pencil-catalog > select {
  margin: 8px 0 10px;
}

.pencil-catalog-list {
  display: grid;
  gap: 7px;
  max-height: calc(100vh - 390px);
  overflow-y: auto;
  padding-right: 3px;
}

.pencil-catalog-list article {
  align-items: center;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  display: grid;
  gap: 8px;
  grid-template-columns: minmax(0, 1fr) auto;
  padding: 9px;
}

.pencil-catalog-list article.associated {
  border-color: #93d4e1;
}

.pencil-catalog-list article > div:first-child {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.pencil-catalog-list strong {
  font-size: 0.74rem;
  overflow-wrap: anywhere;
}

.pencil-catalog-list span {
  color: var(--pencil-muted);
  font-size: 0.63rem;
  line-height: 1.3;
}

.pencil-catalog-action {
  display: grid;
  gap: 5px;
  justify-items: end;
}

.pencil-catalog-action small {
  color: var(--pencil-muted);
  font-size: 0.62rem;
}

.pencil-catalog-action button {
  align-items: center;
  border-radius: 50%;
  display: flex;
  height: 30px;
  justify-content: center;
  padding: 0;
  width: 30px;
}

.pencil-mode-switch button {
  min-height: 32px;
  padding: 5px 8px;
}

.pencil-workspace-footer {
  align-items: end;
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) 150px;
  padding: 13px;
}

.pencil-workspace-footer form {
  align-items: end;
  display: grid;
  gap: 8px;
  grid-template-columns: 145px minmax(0, 1fr) auto;
}

.pencil-workspace-panel,
.pencil-manager-panel {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  padding: 15px;
}

.pencil-workspace-panel .section-mini-head,
.pencil-manager-panel .section-mini-head {
  margin-bottom: 10px;
}

.pencil-manager-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.pencil-manager-grid > form,
.pencil-manager-coaching {
  background: #f7f9fc;
  border: 1px solid var(--pencil-line);
  border-radius: 7px;
  display: grid;
  gap: 9px;
  padding: 12px;
}

.pencil-manager-grid h3,
.pencil-library-form h3 {
  font-size: 0.84rem;
  margin: 0;
}

.pencil-manager-grid label,
.pencil-library-form label {
  color: #53637a;
  display: grid;
  font-size: 0.66rem;
  font-weight: 800;
  gap: 5px;
  text-transform: uppercase;
}

.pencil-manager-grid input,
.pencil-manager-grid select,
.pencil-manager-grid textarea,
.pencil-library-form input,
.pencil-library-form select,
.pencil-library-form textarea {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  color: #111b2d;
  min-height: 38px;
  padding: 8px 9px;
  text-transform: none;
  width: 100%;
}

.pencil-manager-coaching p {
  color: var(--pencil-muted);
  font-size: 0.72rem;
  line-height: 1.4;
  margin: 0;
}

.pencil-manager-comments {
  border-top: 1px solid var(--pencil-line);
  display: grid;
  gap: 6px;
  margin-top: 14px;
  padding-top: 12px;
}

.pencil-manager-comments article {
  align-items: start;
  display: grid;
  gap: 6px;
  grid-template-columns: minmax(0, 1fr) auto;
}

.pencil-manager-comments p {
  margin: 0;
}

.pencil-manager-comments small {
  color: var(--pencil-muted);
}

.presentation-client .pencil-workspace-grid {
  grid-template-columns: 95px minmax(250px, 0.8fr) minmax(420px, 1.4fr);
}

.presentation-client .pencil-canvas {
  box-shadow: 0 18px 45px rgb(18 40 74 / 10%);
}

.pencil-filter-bar {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin-bottom: 12px;
}

.pencil-filter-bar select {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 6px;
  min-height: 40px;
  padding: 8px;
}

.pencil-approval-panel h2,
.pencil-admin-grid h2,
.pencil-settings-form h2 {
  font-size: 1rem;
  margin: 0 0 12px;
}

.pencil-approval-panel article {
  border-bottom: 1px solid var(--pencil-line);
  display: grid;
  gap: 6px;
  padding: 12px 0;
}

.pencil-approval-panel article div {
  display: flex;
  gap: 6px;
}

.pencil-loss-reasons {
  display: grid;
  gap: 8px;
  padding-top: 14px;
  border-top: 1px solid var(--pencil-line);
}

.pencil-loss-reasons > div:not(.empty-state) {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  padding: 8px 0;
  border-bottom: 1px solid var(--pencil-line);
}

.pencil-monitor-insights {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 14px;
}

.pencil-monitor-insights article {
  background: #fff;
  border: 1px solid var(--pencil-line);
  border-radius: 8px;
  padding: 14px;
}

.pencil-monitor-insights h2 {
  color: #152238;
  font-size: 0.9rem;
  margin: 0 0 8px;
}

.pencil-monitor-insights article > div:not(.empty-state) {
  align-items: center;
  border-top: 1px solid #edf1f6;
  display: flex;
  gap: 16px;
  justify-content: space-between;
  padding: 8px 0;
}

.pencil-monitor-insights span {
  color: var(--pencil-muted);
  font-size: 0.75rem;
}

.pencil-monitor-insights strong {
  color: #142137;
  font-size: 0.78rem;
  white-space: nowrap;
}

.pencil-admin-grid {
  display: grid;
  gap: 16px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.pencil-admin-grid > div {
  padding: 16px;
}

.pencil-admin-list {
  display: grid;
  gap: 6px;
}

.pencil-admin-list article {
  align-items: center;
  border-bottom: 1px solid #edf1f6;
  display: flex;
  justify-content: space-between;
  min-height: 52px;
  padding: 6px 0;
}

.pencil-admin-list article > div {
  display: grid;
  gap: 2px;
}

.pencil-admin-list article > div:last-child:not(:first-child) {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.pencil-admin-list span {
  color: var(--pencil-muted);
  font-size: 0.65rem;
}

.pencil-library-form {
  background: #f7f9fc;
  border: 1px solid var(--pencil-line);
  border-radius: 7px;
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-bottom: 14px;
  padding: 12px;
}

.pencil-library-form .wide,
.pencil-library-form .action-row {
  grid-column: 1 / -1;
}

.pencil-admin-list button.active {
  background: #e8f6ec;
  color: #287440;
}

.crm-offers-block {
  margin-top: 16px;
  padding: 16px;
}

.crm-offers-list {
  display: grid;
  gap: 8px;
}

@media (max-width: 1500px) {
  .pencil-workspace-grid {
    grid-template-columns: 92px minmax(220px, 0.7fr) minmax(360px, 1.3fr);
  }

  .pencil-catalog {
    grid-column: 2 / -1;
    max-height: none;
    position: static;
  }

  .pencil-catalog-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    max-height: 340px;
  }
}

@media (max-width: 1100px) {
  .pencil-create-grid,
  .pencil-summary-grid,
  .pencil-admin-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .pencil-conversation-header {
    grid-template-columns: auto repeat(2, minmax(0, 1fr));
  }

  .pencil-save-state {
    display: none;
  }

  .pencil-header-actions {
    grid-column: 2 / -1;
    justify-content: end;
  }

  .pencil-workspace-grid,
  .presentation-client .pencil-workspace-grid {
    grid-template-columns: 90px minmax(0, 1fr);
  }

  .pencil-canvas,
  .pencil-catalog {
    grid-column: 2;
  }

  .pencil-workspace-footer {
    grid-template-columns: 1fr;
  }

  .pencil-manager-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .pencil-dashboard-grid,
  .pencil-monitor-layout,
  .pencil-admin-grid,
  .pencil-monitor-insights {
    grid-template-columns: 1fr;
  }

  .compact-page-header {
    align-items: stretch;
    display: grid;
    gap: 12px;
  }

  .pencil-create-grid,
  .pencil-summary-grid,
  .pencil-admin-summary,
  .pencil-filter-bar {
    grid-template-columns: 1fr;
  }

  .pencil-offer-card {
    grid-template-columns: 1fr;
  }

  .pencil-next-move {
    grid-column: auto;
  }

  .pencil-conversation-header {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .pencil-offer-identity {
    display: none;
  }

  .pencil-header-actions {
    grid-column: 1 / -1;
    justify-content: stretch;
  }

  .pencil-header-actions button {
    flex: 1;
  }

  .pencil-stepper button {
    gap: 3px;
    padding: 5px;
  }

  .pencil-stepper button strong {
    font-size: 0.62rem;
  }

  .pencil-workspace-grid,
  .presentation-client .pencil-workspace-grid {
    grid-template-columns: 1fr;
  }

  .pencil-need-rail {
    display: flex;
    max-height: none;
    overflow-x: auto;
    position: static;
  }

  .pencil-need-rail button {
    flex: 0 0 84px;
  }

  .pencil-canvas,
  .pencil-catalog {
    grid-column: 1;
  }

  .pencil-catalog-list {
    grid-template-columns: 1fr;
  }

  .pencil-workspace-footer form,
  .pencil-adjust-form {
    grid-template-columns: 1fr;
  }

  .pencil-offer-item {
    grid-template-columns: 1fr;
  }

  .pencil-item-price {
    justify-items: start;
    text-align: left;
  }

  .pencil-manager-grid,
  .pencil-library-form {
    grid-template-columns: 1fr;
  }

  .pencil-library-form .wide,
  .pencil-library-form .action-row {
    grid-column: auto;
  }
}